How can you reach us?

By car: the hotel can only be accessed by car from the northern tip of the island, via Árpád Bridge (Árpád híd). Turn right at the Margaret Island exit in the middle of the bridge, then turn left into the car park and continue towards the hotel.

To get the discounted parking rate, please press the HOTEL button at the barrier when you arrive. Failing this, we will not be able to provide discounted parking.

The area of Margaret Island is closed to car traffic, and you can only drive as far as the car park in front of the hotel.

The parking fee for our hotel guests is HUF 5,500/day (ca.15 EUR), the underground car park fee is HUF 8,000/day (ca 21 EUR). The ticket must be validated at reception each time you leave the hotel.

Arrival

Ensana Life

Loyalty program

If you are already a member of our loyalty program, you must indicate your membership at your booking in order to claim your discount. If you are not yet a member, sign up to take advantage of these unmissable benefits!

Sign up

Check-in, check-out

Check-in to the room and beginning of services at 3:00 p.m. on arrival day

Check-out and end of services at 11:00 a.m. on departure day

Early check-in and late check-out depends on availability.

The presentation of an ID at the hotel is mandatory due to the VIZA data reporting obligation. We are unable to accommodate guests who do not present a valid ID.

Rooms & Services

Air-conditioning

very hotel room is equipped with air conditioning. The cooling system is centrally switched on depending on the season and can then be adjusted individually in each room. The air conditioning stops if the terrace door or window is opened.

Babies & Kids

If you are travelling with a baby or toddlers, we can provide you with a foldable baby cot, high chair, plastic baby bath, potty, and toilet seat reducer for free upon request. Please let us know in advance when booking.

Bathrobe

The bathrobe in your room has been placed here for your use and is a courtesy of the hotel. A fresh one will be supplied once every three days.

Bathroom amenities

Toothbrush, toothpaste and razor are at your disposal. Please inquire at the Front Desk. Dial: 3

For anti-slip mats and bathroom chair contact the reception. Dial: 3

Bedding

Bed linen is changed every three days. Extra bed linen changes on request; please call reception. Tel.: 3

Blanket, pillow

For extra blankets or pillows contact the hotel reception (dial: 3).

If required, you can choose from different types of pillows (feather, anti-allergenic, roll).

Coffee, Minibar & Room service

There is coffee and tea in your rooms: In-room tea and instant coffee are free, and refills are available on request.

The rooms have a minibar fridge, which can be filled up upon request. You can set up your own minibar using the order form available at reception.

Room service: between 6:30 a.m. – 10:30 p.m. Dial: 2

After the above mentioned periods a cold plate can be ordered at the reception. Dial: 3

Room service menu

Electric current

Insert the magnetic key card received at the reception into the slot on the switch box next to the room entrance, this will activate the electric network. The electric current is 230 V/50 Hz. The current available in the bathroom is only suitable for the use of a razor, all other appliances should be inserted into plugs in the room.

If you need a travel plug adapter or charging station for different electrical devices, please contact the reception. Dial: 3

Cleaning

Daily Cleaning: to ensure the cleanliness of your room, we have introduced a multi-tier cleaning system. Please specify how you want us to clean your room by hanging the relevant instruction card on your door handle each day: Full daily clean / Eco room refresh / Thanks, no need for cleaning

Emergency exit, fire

Every floor in the hotel is furnished with fire alarm equipment and fire extinguisher, and there is a smoke detector in every room. In case of fire the guests are alarmed by a siren sound and are requested to leave the hotel as soon as possible through the nearest emergency exit by following the escape route shown on the emergency escape map on the back of the room door.

Safe

Safes in the room and at the reception may be used free of charge. We take no responsibility for any objects not placed in a safe.

Sewing kit, sewing service

Sewing kits are available in the wardrobes in every room. In case your clothes have suffered a considerable damage, do not hesitate to take advantage of the sewing services in the laundry.

Dial: 5

Shoe shining

There are shoe shining kerchief in the rooms and shoe cleaning machines in the lobbies of both our hotels.

Slippers

Complimentary slippers are available in all of our rooms.

Smoking

The entire hotel, including the balconies, is non-smoking. Look for smoking areas designed in accordance with Hungarian law near the entrances! In Hungary, the law on the protection of non-smokers is very strict, our hotel has the right to impose a fine for violating the smoking rules, the amount of which can reach 250 euros.

Technical services

If you notice any technical failure, please inform the hotel reception. Dial: 3

Wake up call

Wake up call can be requested at the hotel reception, or adjustable on the TV. Dial: 3

Telephone & Television

Telephone: You can call any domestic and foreign numbers directly from your room. Dial 9 for outside connection, the fee for the call will be charged to your room invoice. Country codes: A - 43 • F - 33 • I – 39 • B - 32 • H - 44 • NL - 31• CH - 41 • GR - 30 • S – 46 • D - 49 • J - 81 • USA – 1

For internal hotel calls, you can find the phone codes on the telephone device. Internal calls within the hotel are free of charge.

Television: Pre-programmed channels: by hitting the “TV” button on the remote control the list of programmed channels appears on the screen.

Washable bedside mat

Washable bedside mat can be requested at the reception. Dial: 5

Food & Beverages - Thermal Hotel

Platán Restaurant

Rich buffet breakfast and dinner, open kitchen, international dishes, flavours of home cooking, traditional meals and healthy food. The restaurant is non-smoking. 

Open daily: 7 a.m. – 10 a.m., 6 p.m. – 10 p.m.

Boróka Bistro

Coffee and tea specialities, wines and spirits, cocktails, warm meals, sandwiches, salads.

Open: daily 8 a.m. – 11 p.m.

Please, wear appropriate attire in our restaurants. Dress Code: all guests refrain from wearing bathrobe, swimwear or flip-flops.

Room service: between 6:30 a.m. – 10:30 p.m.

After the above mentioned period a cold plate can be ordered at the reception.

Prices are subject to additional 12% service charge.

Menus

Food & Beverages - Grand Hotel

Széchenyi Restaurant

Our guests are served a plentiful buffet breakfast in our hotel’s restaurant. The Széchenyi Restaurant is open for breakfast only. The restaurant is non-smoking. 

Open daily: 7 a.m. – 10 a.m.

Please, wear appropriate attire in our restaurants. Dress Code: all guests refrain from wearing bathrobe, swimwear or flip-flops.

Viktória Drink bar

Coffee and tea specialities, wines and spirits, cocktails, sandwiches, salads and desserts.

Open: from 12 noon to 10 p.m. (except for events)

Margaret Brasserie

We offer beer on tap, homemade food, delicious cakes, daily specials and a menu of one-course meals to choose from. 

Open: from 12 noon to 10 p.m.

The Margaret Brasserie will be closed between December 7 and December 15, 2024.

Room service: between 6:30 a.m. – 10:30 p.m.

After the above mentioned period a cold plate can be ordered at the reception.

Prices are subject to additional 12% service charge.

Menus

Fitness & Pools

Open: daily 7 a.m. – 9 p.m.

Fitness: 400 sqm Ensana Health Club with cardio and strength machines. Group exercise classes: spine gym and aqua jogging

Pools: open air (seasonal) and indoor swimming pools, thermal pool, Jacuzzi. The thermal pool (37-38°C) is filled with the healing water of the in-house spring.

Sauna: Our sauna world is equipped with 2 Finnish saunas (separate for men and women), a steam bath, an infrared sauna, an aroma cabin and a relaxation room

Sun terrace: It is accessible from the first floor of the Thermal Hotel or via the swimming pool. Open seasonally.

Upon reservation, ladies can use the thermal pools on Mondays, Wednesdays and Fridays exclusively between 12 noon and 1:00 p.m.

The swimming pool, the sun terrace pool, sauna, aroma cabin, steam bath, fitness centre are available without any limitation.

Medical & Beauty services

At our medical treatment centre, we provide professional health care through individualised, comprehensive, modern therapy for the treatment of locomotor and stress-related complaints, certain nervous system diseases and lymphatic circulation disorders. Please contact the spa reception for an appointment. Dial: 8.

Learn more about our treatments

Beauty salon: At the hotel’s exclusive beauty salon, natural skin care is combined with a unique relaxation experience.

Facial and body treatments, massages, beauty rituals, manicure.

External medical services:

  • VitalCenter Dental Clinic
  • Focus Medical Laser Eye Clinic
Treatment price lists
The thermal mineral water of Margaret Island
It is particularly effective in the treatment of musculoskeletal diseases, muscular and nervous system complaints, peripheral circulatory disorders, and digestive problems, assists regeneration following accidents and surgery. Bathing in thermal water is also an excellent way to relax. It’s suitable for drinking, it soothes the inflamed mucous membrane in the digestive system, it cleanses the body and is good for the liver and kidneys. You can drink up to a litre of it a day.

Other information, services

Bank: a 24 hour ATM machine is located on the terrace of Ensana Thermal Margaret Island.

Barrier-free: all areas of our hotel are barrier-free - with the exception of the Star Auditorium event room in the Thermal Hotel

Business Center: there is a computer station in the lobby of the Thermal Margaret Island, and one computer with internet access in the Grand Hotel.

Car rental/Taxi/Transfer: for car rental or taxi services contact our receptionist. Dial: 3

Car wash: there is a car wash and cleaning facility in the garage of Thermal Margaret Island against payment. 

Electric Car Charging Station: located in the hotel car park.

Guest Relation Manager/Concierge: available 7 days a week at the Guest Relation Manager desk in the lobby, next to the reception.

Internet: Internet is free of charge via WIFI in both of our hotels. Password: Ensana01

Laundry & ironing: order before 9 a.m., return on the same day. The laundry is closed on Sundays and holidays. There are self-service ironing-rooms available in both hotels. Dial: 5

Other information, services

Library: in the lobby, next to the Boróka bistro.

Lost and found: contact the reception. Every lost item is kept for 90 days. Dial: 5

Luggage: storage in the bell boy’s room, contact the receptionist first. Dial: 3

Luggage Service: if you need assistance with your luggage, we offer this service free of charge. Please contact reception. Dial: 3

Payment: our hotel accepts cash and the following credit and debit cards: Eurocard/MasterCard, Visa, SZÉP-Card, and American Express.

Photocopying/printing/scanning: if you would like to scan, print, or copy documents, please contact reception. Tel.: 3

Reception: a 24-hour reception is at your service. Dial: 3

Sports equipment: available for rent: electric bike and scooter. Free to use: table tennis, bicycle.

Umbrella: you can borrow an umbrella at reception any time, and we ask you to return it.

Pet Policy

Pet policy: we’re happy to accommodate cats, as well as small or medium-sized dogs, at our hotel! We kindly ask all guests travelling with their cat or dog to accept the following rules:


  • Pets can be brought into the hotel. They can be kept in the hotel rooms and, under the supervision of the guest, they can use the common areas to access the guest’s room, but they may not be taken into any of the other premises (restaurant, swimming pool, etc).
  • The guest will be held fully liable for any damage caused by his/her pet
  • Max. 1 pet per room
  • Cats and dogs only
  • Additional charge: € 25/night
  • Pets must be kept on a leash or in a carrier basket in the common areas of the hotel.
  • When booking your room, please let us know that you intend to bring your pet with you.

Traffic & Transport

The area of Margaret Island is closed to car traffic, and you can only drive as far as the car park in front of the hotel. 

Public transport: bus number 26 runs between Árpád Bridge (Árpád híd) and Nyugati pályaudvar (Western Railway Station) every 15-20 minutes. There is a metro connection at both ends of the route. The bus stop is right behind the hotels.

Exact information about the timetable is available at https://bkk.hu/en/ and at the bus stops. The BudapestGo application, which can be downloaded for free on your smartphone in Hungarian and English, helps you plan your trip, find accurate information on services and buy your ticket. You can also buy tickets in our gift shop or on the buses, from the driver, for HUF 600. (Please have the exact forint amount ready when buying your ticket on the bus.) For longer stays, it is worth buying a pass.

Attractions & entertainment

The island

Activities for families

Sports & leisure

Culture and history

The island

Programme guide

Margaret Island is the perfect setting for a relaxing stay – and offers an ideal base for exploring Budapest, just minutes from the bustling heart of the city. Take a stroll through its beautiful parks and gardens, have a blissful swim in one of its many pools, ride a bike, or go for a run. Located in the middle of the Danube and linked by Árpád and Margaret Bridges, the island boasts breathtaking views, especially at night. Its parks are a magnificent blend of history, entertainment, culture and natural beauty, featuring ancient trees, a rose garden, a tranquil Japanese garden and many attractions.

Activities for families

Programme guide

Miniature game reserve (mini zoo): home to a wide variety of birds and mammals, including deer, ponies, rabbits, storks, waterfowl and peacocks. Great for the kids!

Playgrounds near both the northern and the southern end of the island.

The musical water fountain at the Margaret Bridge end of the island offers a uniquely entertaining experience, with familiar tunes being played every hour on the hour from 11 a.m. till 10 p.m. over the spring and summer months, and featuring a colourful light show in the evenings. See it on Youtube

We highly recommend the Palatinus, one of Budapest’s favourite water parks, which is located in the middle of the island and boasts swimming pools, adventure pools and thermal pools, as well as water slides, assuring fun for all the family. During the winter months, in the evening hours, Palatinus Park transforms into Lumina Park: a spectacular exhibition with over 200 light installations and incredible music. The opening hours vary depending on the season and weather conditions. For more information, please visit the website: https://en.palatinusstrand.hu/

Sports & leisure

Programme guide

Those who are into sports and outdoor activities will enjoy the 5-km, well-lit, rubber-coated running track that skirts the island, the sports swimming pool complex, and the outdoor fitness park located on the southern tip of the island.

Over the warmer months, four-wheeled pedal cars for two to four people are available for hire in the northern part of the island.

Go-karts, e-bikes, tandem bikes and regular bicycles can be hired over the spring-summer-autumn period at the southern end of Margaret Island. gomobility.eu

The Japanese garden towards the northern end of the island offers a peaceful and delightful retreat, with koi ponds, small bridges and stone lanterns. It is a much-loved spot for quiet walks and thoughtful relaxation.

Culture and history

Programme guide

Water tower: The 57-meter-high octagonal water tower built in 1913 by architect Zielinski Szilárd in Art Nouveau style today serves as an observation tower and exhibition space. It offers a 360-degree view of the city and the Buda hills, accessible via 152 steps.

The Margaret Island Outdoor Theatre, located next to the water tower, is a popular venue for summer concerts and open-air theatre performances. For the latest theatre programmes and to buy tickets visit https://margitszigetiszinhaz.hu/en/

For a bit of history, visit the medieval Saint Michael's Chapel or the ruins of the 700-year-old Franciscan church and convent, as well as of the Dominican church, where Saint Margaret, the island’s namesake and daughter of a 13th-century king from the Arpad dynasty, lived and died. Legend of St Margaret 

The Bodor musical well, located on the northern part of the island near Árpád Bridge, plays classical tunes dating from the 18th and 19th centuries every hour, on the hour.