How can you reach us?

The Thermal Sárvár Health Spa Hotel is a few minutes’ walk from the town centre, directly adjacent to the Arboretum, in beautiful verdant surroundings. The hotel is easily accessible by car, bus rail and air.

Route planner

Parking: in the car park in front of the hotel, which is protected by a barrier and a camera. The parking fee for our hotel guests is HUF 1,800/day. The barrier only allows one car to pass at a time.


Ensana Life

Loyalty program

If you are already a member of our loyalty program, you must indicate your membership at your booking in order to claim your discount. If you are not yet a member, sign up to take advantage of these unmissable benefits!

Check-in, check-out

Check-in to the room and beginning of services at 3:00 PM on arrival day

Check-out and end of services at 11:00 AM on departure day

Early check-in and late check-out depends on availability.

The presentation of an ID at the hotel is mandatory due to the VIZA data reporting obligation. We are unable to accommodate guests who do not present a valid ID.

Rooms & Services

Air conditioning

Every hotel room is equipped with air conditioning that can be adjusted individually.

Bed linen

Bed linen is changed every 3 days.

Daily change of bed linen is available on request from the maid.

Please, contact the housekeeping. Dial: 8461 or 8497

Baby cot

Available from the housekeeping. Dial: 8461

Bathrobe & Towels

The use of bathrobes in the rooms is free of charge. In case of frequent replacement, we charge a washing fee (1 500,- HUF / occasion). 

Upon request a daily change of towels is possible. Please, contact housekeeping or reception.

Dial: 8461 or 8497

Bathroom toiletries

Disposable razors are available from the housekeeping. Dial.: 8461

You can request a toothbrush and toothpaste from the housekeeping or at the reception. Dial: 8461, 8497

Blanket, pillow

For extra blankets or pillows contact the housekeeping or reception. If required, you can choose from different types of pillows (feather, anti-allergenic). Dial: 8461, 8497


Please specify how you want us to clean your room by hanging the relevant instruction card on your door handle each day.

  • 'Eco room refresh' service: Change of towels, emptying the waste bin and refilling bathroom toiletries.
  • 'Full daily clean' service: Complete cleaning.
  • 'Thanks, no need for cleaning': No cleaning required.

If you fail to hang the sign on the handle, the room will be updated automatically with the 'Eco' service.

Please call reception for extra cleaning. Tel.: 8497, 8498

Electric current

The electric current is 230 V/50 Hz. The current available in the bathroom is only suitable for the use of a razor, all other appliances should be inserted into plugs in the room.

If you need a travel plug adapter or charging station for different electrical devices, please contact the reception. Dial.: 8497,8498

Emergency exit, fire

Every floor in the hotel is furnished with fire alarm equipment and fire extinguisher, and there is a smoke detector in every room. In case of fire the guests are alarmed by a siren sound and are requested to leave the hotel as soon as possible through the nearest emergency exit by following the escape route shown on the emergency escape map on the back of the room door.


All our rooms are equipped with hairdryers. In the rooms for disabled persons (101, 201, 301, 401) it is placed in the wardrobe.

Housekeeping service

Kettle, non-slip, bathroom chair, extra blanket, extra pillow (anti-allergenic and feather) and washable bedside mat available on request from the housekeeping. Anti-allergic bed linen is provided in the rooms. Dial: 8461, 8497, 8498


The rooms have a minibar fridge, which can be filled up upon request. During your stay, we will gladly stock your minibar, by designating the desired items from our selection.

Dial: 8461, 8497

Room service & Breakfast

All room rate includes the breakfast. The buffet breakfast is served in the restaurant 7 AM-10 AM Upon request, your breakfast can be delivered to your room by room service for an additional fee of 1 000 HUF per occasion. Dial: 8422

Room service: Available from 7:00 AM to 9:00 PM, with a 20% surcharge. Dial: 8422


Safes in the room and at the reception may be used free of charge. We take no responsibility for any objects not placed in a safe.

Sewing kit, sewing service

Sewing kits are available in the wardrobes in every room. In case your clothes have suffered a considerable damage, do not hesitate to take advantage of the sewing services in the laundry.

Dial: 8461

Shoe shining

There are shoe shining kerchief in the rooms and shoe cleaning machine in the lobby of the hotel.


The entire hotel, including the balconies, is non-smoking. Look for smoking areas designed in accordance with Hungarian law near the entrances! In Hungary, the law on the protection of non-smokers is very strict, our hotel has the right to impose a fine for violating the smoking rules, the amount of which can reach 250 euros.

Technical services

If you notice any technical failure, please inform the hotel reception. Dial: 8497, 8498

Telephone, TV, Radio

Telephone: You can call all domestic and foreign numbers directly from your room. The call will be charged to your room invoice.  Please pay attention to the information leaflet placed next to the telephone.

TV: Pre-programmed channels. After selecting “TV Channels”, a list of programmed channels appears on the screen.

Radio: Radio programs can be heard through the close circuit television network.

Wake up call

Wake up call can be requested at the hotel reception. Dial: 8497,8498


Tap water is drinkable in Hungary. In most parts of the country, including Sárvár, its quality is excellent, consume it!

Restaurant, coffee shop and room service

Restaurant Nádor

Sample the daily and à la carte menus of the Nádor restaurant, which you can also enjoy on the restaurant’s charming terrace in summer. Besides some of the best examples of Hungarian and international cuisine, we also serve vegetarian, light and wellness menus. Open: daily 7:00 AM-10:00 AM, 12:00 AM-2:00 PM, 5:30 PM-9:00 PM

If you would like to take your dinner at 5:30 PM Please, reserve a table at the restaurant at the restaurant supervisor. After 7 PM reservations is not necessary. Dial: 8422

Átrium Coffee Shop

The Átrium coffee shop’s varied offering of food and drinks assures guests of a pleasant time. Open: Sunday-Thursday 11:00 AM- 8:30 PM, Friday-Saturday 11:00 AM- 9:30 PM

In the summer these are available in the garden bar. Dial: 8424, 8421

Room service: available from 7:00 AM to 9:00 PM, with a 20% surcharge, dial: 8422, from 9:00 PM to 11:00 PM dial: 8497

Pools & Fitness

Indoor and outdoor thermal bath (36 °C and 28-30 °C), adventure pool with Jacuzzi, massage showers and underwater jets (32-34 °C).

Sauna 'world': traditional Finnish sauna, infrared sauna, aroma cabin and steam room, Monday to Friday - 6:30 AM to 12:00 PM, 2 PM to 8:30 PM, Saturday to Sunday - 6:30 AM to 8:30 PM

Adventure pool: the adventure pool attractions operate during the first 30 minutes of each hour at the following times: Monday to Friday - 8:00 AM to noon , 02:00 PM to 08:00 PM, Saturday to Sunday - 8:00 AM to 08:00 PM.

Thermal Bath: Monday to Friday - 6:30 AM to 1:00 PM, 2:00 PM to 8:30 PM, Saturday to Sunday - 6:30 AM to 8:30 PM

Fitness: 24/7

Gymnasium: Free of charge. It can be used at your own risk during the following times: Monday to Friday - 2:00 PM to 8:30 PM, Saturday to Sunday - 7:00 AM to 8:30 PM

Loungers: Due to the limited number of loungers, please do not reserve them in advance!

Medical & Wellness Services

At our medical treatment centre, we provide professional health care through individualised, comprehensive, modern therapy for the treatment of locomotor and stress-related complaints, certain nervous system diseases and lymphatic circulation disorders. Please contact the spa reception for an appointment. Dial: 8496

Learn more about our treatments

The thermal mineral water of Sárvár
The 43 oC thermal water of Sárvár, brought up from a depth of 1,200 metres, is mainly used for treating musculoskeletal disorders. The water contains sodium chloride, bicarbonate, iodine, bromine, fluorine and various trace elements. It relieves rheumatic complaints, and is effective in the treatment of gynaecological and dermatological diseases. It is also used to successfully treat persistent lower abdominal pains.

Other information, services

Bank: a 24-hour ATM machine is located near by the entrance.

Bicycle: bicycle rental is available at the Tourinform office in the city. For more information, please contact reception. Dial: 8497, 8498

Car rental/Taxi/Transfer: for car rental or taxi services contact our receptionist. Dial 8497, 8498

Credit cards: we accept VISA, Eurocard-Mastercard, Amex

Cosmetics: the beauty salon opens from the hotel corridor. Open: Monday to Saturday - 09:00 AM to 05:00 PM, Sunday - CLOSED. Tel.: 8418

Doctor: please contact the medical reception for an appointment. Dial: 8496

Electric car charging station: located in the hotel car park.

Flowers: available for order through the reception. Dial: 8497, 8498

Hairdresser: available from the main corridor of the hotel. Sunday to Monday - Closed, Tuesday to Friday - 8:30 AM to 3:30 PM, Saturday - 8:30 AM to 11 AM. Dial: 8425

Internet: Internet access is available 24 hours a day for free in the internet corner located in the lobby. Wireless Internet is available throughout the hotel (Wi-Fi password: Ensana01).

Other information, services

Laundry, Ironing: The clothes should be handed over to the maid by 9:00 in the morning and will be returned ironed within 24 hours. Express service is available at an additional charge of 50%. Price list and laundry bag can be requested from the maids. Dial: 8461, 8497

Library: hotel library located on the second floor.

Lost and found items: please inquire at the housekeeping or reception. Dial: 8461, 8497

Luggage: storage in the bell boy’s room, contact reception. Dial: 8497, 8498

Newspapers, magazines, postcards: available at the gift shop located on the hotel corridor.

Parcel delivery: please, contact the reception desk. Dial: 8497, 8498

Photocopying, scan: please contact the reception. Dial: 8497, 8498

Technical support: if needed, please call the hotel reception. Dial: 8497, 8498

Umbrella: please contact the reception. Dial: 8497, 8498


Pet policy: we’re happy to accommodate cats, as well as small or medium-sized dogs, at our hotel! We kindly ask all guests travelling with their cat or dog to accept the following rules:

  • Pets can be brought into the hotel. They can be kept in the hotel rooms and, under the supervision of the guest, they can use the common areas to access the guest’s room, but they may not be taken into any of the other premises (restaurant, swimming pool, etc).
  • The guest will be held fully liable for any damage caused by his/her pet
  • Max. 1 pet per room
  • Cats and dogs only
  • Additional charge: € 25/night
  • Pets must be kept on a leash or in a carrier basket in the common areas of the hotel.

When booking your room, please let us know that you intend to bring your pet with you.

Dogs must be kept on a leash while walking in the arboretum.

Places to visit

Not to be missed:

  • The 9-hectare Sárvár Botanical Gardens in the heart of the town
  • The beautifully restored Nádasdy Castle and the museum located in it
  • Sárvár spa and wellness baths
  • Boating lake
  • The square with its musical fountain in front of the town hall
  • Canoeing and kayaking on the river Rába

The arboretum (botanical gardens)

Most visitors to Sárvár come here for the famous thermal waters. But it’s also worth taking a longer stroll through the 9-hectare arboretum, with its lush vegetation and unique flora. The centuries-old botanical gardens feature ancient trees, interesting plant life and a natural lake.