If you wish to call a landline phone number from outside the hotel, dial 0 before the number called. The call fee will be charged to your hotel account. You can find the price list of phone calls stored right next to the phone. In case of connection problems, call the reception tel. no. 5111
From the public telephone network, you can call the room located in the wing Esplanade as follows: 033 7755 + your room number.
Example: when calling room no. 215 must be dialed 033 7755 215 / from abroad +421337755215
In the case of calling from room to room in the wing Esplanade, dial 5 + your room number
Example: you want to call room no. 215, dial 5215
In the case of calling from any room to a room located in the Alameda wing, dial 5 + add 60 to the last two digits of the room number called
Example: you want to call room no. 215 in the Alameda Wing, dial 5275 (15+60)
Example: when calling room no. 215 must be dialed 033 7755 275 / from abroad +421337755275
The most important phone numbers:
SOS – emergency calls: 112
Medical emergency service: 155
Fire rescue service: 150
Police: 158
Important hotel phone numbers:
Concierge Guest Service: 00421 33 775 5000, Mobile phone / WhatsApp: 00421 902 960 547
Hotel Reception: 00421 33 775 5111
Emergency line: 1313
