Dear Guest, Thank you very much for your excellent 5/5 rating and for sharing your kind feedback with us. We are delighted to hear that you enjoyed our cuisine and found our wellness area pleasant and relaxing. It is always rewarding to know that our guests had a memorable and enjoyable stay. We truly appreciate your support and look forward to welcoming you back to Ensana Thermal Hévíz for another relaxing getaway. Kind regards, Anita Porkoláb Guest Relations Manager Ensana Thermal Hévíz

Vážený hosť, Ďakujeme Vám za Vašu spätnú väzbu. S potešením sa dozvedáme, že ste boli spokojní s našimi službami, personálom a wellness. Avšak, ospravedlňujeme sa za nepríjemnosti, ktoré ste zažili v súvislosti s prítomnosťou psov v hoteli. Rozumieme Vašim obavám a vezmeme ich do úvahy pri zvažovaní našich budúcich politík. Vaša spokojnosť je pre nás dôležitá. S pozdravom, Anita Porkolab Guest Relations Manager Ensana Thermal Hévíz

Dear Guest, Thank you very much for your wonderful rating and for sharing your kind feedback! We are delighted to hear that this was your second stay with us and that you were once again completely satisfied. It is a pleasure to know that you enjoyed our delicious cuisine, appreciated the friendliness of our staff, and found the hotel clean and comfortable. Your intention to return is the greatest compliment we could receive. We truly appreciate your trust and look forward to welcoming you back to Ensana Thermal Hévíz for another memorable stay. Kind regards, Porkoláb Anita Guest Relations Manager Ensana Thermal Hévíz

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that everything was in order during your stay and that you had an enjoyable experience at our hotel. It is also wonderful to know that you chose Ensana Thermal Hévíz based on a recommendation from your family or friends. We truly appreciate your positive ratings and hope to have the pleasure of welcoming you back for another relaxing stay in the near future. Kind regards, Anita Porkolab Guest Relations Manager

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that everything was excellent and that you had an enjoyable stay with us. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon. Kind regards, Porkoláb Anita Guest Relations Manager

Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the peaceful atmosphere of our hotel and that you were satisfied with the cleanliness, food, pools, spa treatments, and our services overall. Your positive comments are a great motivation for our entire team. We look forward to welcoming you back for another relaxing stay in the future. Kind regards, Porkoláb Anita Guest Relations Manager