Vážená Moniko, Děkujeme za vaši pozitivní zpětnou vazbu ohledně vašeho pobytu, našich služeb a laskavého personálu. Váš návrh na diverzifikaci menu je pro nás cenný a vezmeme jej v úvahu při našich budoucích úpravách. Doufáme, že se brzy opět setkáme. S úctou, Péter Mácsai Generální ředitel

Dear Pavlina, Thank you very much for your wonderful feedback and for choosing us for the third time. We are especially pleased to hear that you have been satisfied with your stays. We are sorry that the bar’s opening hours were not quite convenient for you. We appreciate your understanding and will certainly keep your suggestion in mind when reviewing our services. It is a great pleasure to have you as a returning guest, and we sincerely hope to welcome you back for your fourth stay in the future! Kind regards, Péter Mácsai General Manager

Vážený pane Michale, děkujeme vám za vaše pozitivní hodnocení našeho hotelu. Jsme potěšeni, že jste byl spokojen s čistotou pokoje, koupelny, naším přívětivým týmem a kvalitou snídaně. Vaše zpětná vazba je pro nás velmi důležitá. Doufáme, že se brzy opět uvidíme. S pozdravem, Péter Mácsai ředitel hotelu

Dear Guest, Thank you very much for your detailed feedback and for your excellent 10/10 recommendation. We are delighted to know that you enjoyed the helpfulness of our team, the clear signage throughout the hotel, and the convenient connection to our thermal facilities. It is also wonderful to hear that you were satisfied with our tasty breakfast, wellness and spa services, as well as the cleanliness of our hotel. We sincerely regret that some of the room furnishings and equipment did not meet the expected standard. Please accept our apologies for these inconveniences. Your comments have been forwarded to the relevant department for inspection and necessary attention. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Ensana Grand Margaret Island in the future. Kind regards, Péter Mácsai General Manager