Dear Guest, Thank you for your thoughtful feedback regarding your recent stay. We appreciate your kind words about our receptionist, and the excellent service provided by our waiter colleague in the restaurant. We acknowledge your concerns regarding the cleanliness of your room and the quality of food options, and we will take your comments into consideration as we strive to enhance our services. We look forward to welcoming you again in the future. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for your kind words regarding our service, staff, cuisine, and the overall hotel experience. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. We look forward to welcoming you back at Ensana Thermal Aqua. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager

Vážený pane Jiri Prokope, Děkujeme Vám za Vaši pozitivní zpětnou vazbu. Jsme rádi, že jste ocenil čistotu našeho hotelu, ochotu personálu a kvalitu stravy. Vážně bereme Vaši poznámku ohledně dochucení pokrmů a budeme ji mít na paměti. Co se týče termálního bazénu, momentálně se zaměřujeme na vnitřní wellness služby, které jsou součástí naší nabídky. Ceníme si Vašeho pravidelného návštěvování našeho hotelu a těšíme se na Vaši další návštěvu. S pozdravem, Judit Csiszár Guest Relations Manager