Vážený pane Kostko, Děkujeme za vaše pozitivní hodnocení vašeho pobytu, našich služeb a chutné snídaně. Omlouváme se za nedostatky v úklidu pokoje, které jste zažil. Uděláme vše pro to, aby váš příští pobyt splnil vaše očekávání. S pozdravem, Péter Mácsai Manažer hotelu

Dear Markéta, We greatly appreciate your positive feedback and are delighted that your stay with us met all your expectations. It is wonderful to hear that you were satisfied with our staff, who strive to provide maximum care. We are also pleased that you enjoyed the spacious and clean room, as well as the wellness area, which was a source of relaxation for you. Our breakfasts are prepared with an emphasis on quality and freshness, and we are glad that you appreciated the variety of dishes. The beautiful surroundings of the hotel are truly ideal for active relaxation and walks, which brings joy to our guests. Thank you for recommending our hotel, and we look forward to your next visit. Sincerely, Péter Mácsai Hotel Manager

Dear Markéta, We greatly appreciate your positive feedback and are delighted that your stay with us met all your expectations. It is wonderful to hear that you were satisfied with our staff, who strive to provide maximum care. We are also pleased that you enjoyed the spacious and clean room, as well as the wellness area, which was a source of relaxation for you. Our breakfasts are prepared with an emphasis on quality and freshness, and we are glad that you appreciated the variety of dishes. The beautiful surroundings of the hotel are truly ideal for active relaxation and walks, which brings joy to our guests. Thank you for recommending our hotel, and we look forward to your next visit. Sincerely, Péter Mácsai Hotel Manager

Vážená Laura, ďakujeme za vašu pozitívnu spätnú väzbu. Sme radi, že ste mali skvelý pobyt, všimli ste si čistotu ubytovania a spoločných priestorov, ako aj ochotu nášho personálu. Vaša spokojnosť je našou prioritou a dúfame, že vás čoskoro opäť uvidíme. S úctou, Péter Mácsai Generálny riaditeľ

Dear Dana, Thank you very much for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed your stay, appreciated the cleanliness, our tasty breakfast, and the friendliness of our staff. It is especially rewarding to know that our reception colleague was able to assist you with your booking issue and help overcome the language barrier, ensuring a smooth and pleasant stay. We also appreciate your understanding regarding the temporary closure of the tunnel to the spa area. We sincerely apologize for any inconvenience this may have caused. As part of our ongoing efforts to continuously renovate and improve our hotel, maintenance work was necessary. We chose to carry it out during the summer months, as we believe this period causes the least inconvenience to our guests, with the above-ground walkway remaining easily accessible thanks to the favorable weather conditions. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Péter Mácsai General Manager

Dear Mr. Holy, Thank you for your kind review. We are pleased that you appreciated the beautiful location of our hotel, the wellness facilities, and our kind staff. Your positive feedback is very important to us and motivates us to further improve our services. We hope to see you again soon. Sincerely, Péter Mácsai General Manager