Dear Guest, Thank you for your positive review. We are pleased that you enjoyed the atmosphere of our hotel, the beautiful surroundings, and the spa services. We are glad that you appreciated the convenient connection to the city center and the entertainment on the island. We hope to see you again soon. Best regards, Péter Mácsai Hotel Director

Dear Mr. Havlíček, Thank you for your kind words about our hotel and staff. We are pleased that you enjoyed the beautiful surroundings and the hospitality of our receptionists. We look forward to your next visit and wish you a pleasant day. Best regards Péter Mácsai Hotel Manager

Vážený pane W., Děkujeme vám za vaši přízeň a pozitivní zpětnou vazbu. Jsme potěšeni, že jste byl spokojen s naším milým personálem, příjemným ubytováním a chutnými snídaněmi. Těšíme se na vaši další návštěvu krásného okolí našeho hotelu. S úctou, Péter Mácsai ředitel hotelu

Dear Karel, Thank you for your positive feedback. We are pleased that you were satisfied with our services and the accommodating staff. Your satisfaction is a priority for us, and we look forward to your next visit. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for being a loyal Ensana guest and for taking the time to share your feedback with us. We are pleased that you were satisfied with our reservation and reception services, as well as with our restaurant and café. We sincerely regret the inconvenience caused by the temporary limitations in our wellness facilities. In this regard, we would like to kindly mention that, following the Hungarian Government's request for energy-saving measures, certain wellness facilities, including sauna capacity, may operate with reduced availability at times. Regarding the underground passage, its renovation has become necessary in order to improve and preserve this important connection and ultimately enhance the guest experience in the long term. We carefully considered the timing of the works and believe that carrying them out during the summer period would cause the least inconvenience to our guests, although we fully appreciate that having to walk between the two buildings is not ideal. Sincerely, Péter Mácsai General Manager