Lázeňské pobyty, 4S* Thermal Aqua Health Spa Hotel, Hévíz

5 / 5

Autor: Vladimír K.

Datum:21. 12. 2025

Dobrý den. v tomto hotelu jsme byli po sedmé v řadě a vždy jsme byli moc spokojeni a budeme rádi vracet. Děkujeme.

Datum: Odpověď na tuto recenzi ze dne 22. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. Thank you so much for your kind feedback. It is always a pleasure to read the opinions of our satisfied guests. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

5 / 5

Autor: Katerina

Datum:21. 12. 2025

Skvělé, doporučujeme.

Datum: Odpověď na tuto recenzi ze dne 22. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. Thank you so much for your kind feedback. It is always a pleasure to read the opinions of our satisfied guests. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

5 / 5

Autor: Petr S.

Datum:20. 12. 2025

Všeobecné jsme byli spokojeni, splnilo naše ocekavani, kromě relax pobytu jsme zde oslavuli zlatou svatbu- 50 let společného života. Vážím si ochoty k zajištění kytky, půjčení vázy. V recenzi jsem četl, že zde není ČT program, milé zjištění je ČT24. a v porovnání S. konkurencí krátká vzdálenost mezi hotelovým výtahem a bazény.

Datum: Odpověď na tuto recenzi ze dne 22. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. Thank you so much for your kind feedback. It is always a pleasure to read the opinions of our satisfied guests. Congratulations on your golden wedding anniversary and we wish you continued happiness! We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

4 / 5

Autor: Iveta V.

Datum:19. 12. 2025

Do tohoto hotelu jezdíme pravidelně i několikrát ročně, nyní jsme zde strávili 10nocí. Jsme spokojeni s kvalitou lázní ( jen nam zde chybí prostor, kabinka na převléknutí z mokrých plavek, pokud chceme relaxovat na lehátkách) Strava se oproti minulým pobytům trošku zhoršila i možnost výběru při odpolednich svačinách. To bylo trochu zklamání. Personál je všude milý, až na pokojské, obzvlášť jedna paní pokojská je velmi nepříjemná, až arogantní ( starší dáma menší postavy, krátké vlasy ) Zmiňuji to proto, že to není poprvé, co se nevhodně chovala. Myslím, že by bylo vhodné ji proškolit, jak se má chovat k hostům.Občas by neškodil i úsměv.

Datum: Odpověď na tuto recenzi ze dne 22. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. We are very sorry that you were disappointed with the quality of our food and our afternoon snack selection. We will forward your comments and suggestions regarding the food to the relevant manager. We sincerely apologize for the inappropriate behavior of our colleague, which does not reflect the standards of the rest of our hotel staff. We will inform the department manager about this incident. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

5 / 5

Autor: Martina J.

Datum:17. 12. 2025

Skvělý hotel, perfektní wellness, milý a přátelský personál, super kuchyně

Datum: Odpověď na tuto recenzi ze dne 18. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. Thank you so much for your kind feedback. It is always a pleasure to read the opinions of our satisfied guests. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

4 / 5

Autor: Pavel N.

Datum:16. 12. 2025

Přijel jsem s elektroautem a nabíjení byl problém.

Datum: Odpověď na tuto recenzi ze dne 16. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. We are very sorry that charging your electric car caused problems, but it is operated by an external company, not the hotel, so we can only partially help you avoid difficulties. We apologize for the experience you had with our colleague. Our receptionists speak excellent German and English. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

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