Dear Guest, Thank you for your positive feedback. We are pleased to hear that you enjoyed the quality of our cuisine and wellness facilities. Your suggestion regarding the prompt removal of used dishes will be taken into consideration for future improvements. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for your kind feedback regarding our cuisine, environment, and staff. We apologize for the inconvenience you experienced with the email response concerning your early check-out. We appreciate your understanding and look forward to welcoming you back soon. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for your feedback regarding your recent experience. We are sorry to hear that you encountered unsatisfactory behavior from our staff, which detracted from your stay. Your comments are valuable as we strive to ensure a welcoming environment for all guests. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest! Thank you for your kind words regarding your recent stay. We are delighted to hear that you were very satisfied with all the services provided by our hotel. Your feedback is greatly appreciated and serves as motivation for our team. Best regards, Judit Csiszár Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you and your wife enjoyed the accommodation, environment, and pools. Your comments about the parking capacity are duly noted, and we continuously strive to improve our services. We also appreciate your observation regarding the presence of pests in your room, as it is important for us to maintain a comfortable environment for all guests. Unfortunately, at this time of year, they flee the forest in search of warmer places (such as the warmth of the hotel), and the hotel is situated within a nature reserve. All it takes is a little draught for them to get in easily. We look forward to welcoming you back to our hotel! Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for your kind words regarding your recent stay at Ensana Thermal Aqua. We are delighted to hear that you enjoyed the beautiful accommodations, excellent food, and beverages. Your positive feedback is greatly appreciated and motivates our team to continue delivering exceptional experiences. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua