Lázeňské pobyty, 4S* Thermal Aqua Health Spa Hotel, Hévíz

5 / 5

Autor: Martina J.

Datum:17. 12. 2025

Skvělý hotel, perfektní wellness, milý a přátelský personál, super kuchyně

Datum: Odpověď na tuto recenzi ze dne 18. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. Thank you so much for your kind feedback. It is always a pleasure to read the opinions of our satisfied guests. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

4 / 5

Autor: Pavel N.

Datum:16. 12. 2025

Přijel jsem s elektroautem a nabíjení byl problém.

Datum: Odpověď na tuto recenzi ze dne 16. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. We are very sorry that charging your electric car caused problems, but it is operated by an external company, not the hotel, so we can only partially help you avoid difficulties. We apologize for the experience you had with our colleague. Our receptionists speak excellent German and English. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

5 / 5

Autor: Karel B.

Datum:14. 12. 2025

Velmi kvalitní hotel

Datum: Odpověď na tuto recenzi ze dne 15. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. Thank you so much for your kind feedback. It is always a pleasure to read the opinions of our satisfied guests. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

5 / 5

Autor: Tomáš R.

Datum:10. 12. 2025

Dobrý den. S pobytem jsem byl spokojen, jenom se objevilo pár nepříjemností: 1; Přímo před hotelem na ploše pro vykládku a nakládku zavazadel stáli dlouhodoběji auta, i když na parkovišti bylo volné místo. 2; Noční požární poplach - tento byl i při našem posledním pobytu, ani jednou nikdo z personálu nic nevysvětlil proč poplach vznikl. 3; Také mne překvapilo, že u saun při posledním pobytu nebyli osušky. Vysušit mokré na pokoji je celkem problém, druhý den jsou vlhké. Jediná možnost je využít pokojovou službu a nechat je vyměnit. Ale velice mile mne překvapila večerní možnost využití termálních bazénů i se svíčkami. Určitě by to bylo zajímavé třeba každý víkend. Ale celkově naprostá spokojenost

Datum: Odpověď na tuto recenzi ze dne 10. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. We sincerely apologize for the inconvenience caused and kindly ask for your forgiveness. We will forward your comments to the relevant manager as soon as possible. We are very sorry, but a pipe burst caused the problem. We apologize for the inconvenience, but your safety is our top priority, so we could not silence the alarm until we were certain that you were safe. Sauna towels will be provided in the rooms from November 1, so you can find them there instead of in the wellness area. We are looking forward to welcoming you back soon again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

4 / 5

Autor: Hana

Datum:08. 12. 2025

Pobyt moc příjemný, jen dvě věci by se mohli zlepšit - každodenní provoz finské sauny bez plavek a lůžkoviny jsou neprodyšné; jinak vše k naprosté spokojenosti.

Datum: Odpověď na tuto recenzi ze dne 08. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. We are very sorry that you weren't completely satisfied with. Your comments will be forwarded to the relevant manager! Thank you! We are looking forward to welcoming you back soon and we look forward to welcoming you again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

5 / 5

Autor: Radka

Datum:06. 12. 2025

Vše bylo v pořádku.

Datum: Odpověď na tuto recenzi ze dne 08. 12. 2025

Dear Guest! We are delighted and honored that you have chosen our hotel for your stay. We are grateful to you for filling in our questionnaire and for appreciating our services. We are looking forward to welcoming you back soon and we look forward to welcoming you again. Have a nice day and good health! Best regards, Anett Mikolás Guest Relation Manager

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