What our guests say
Latest reviews
Date:07. 11. 2026
Prisli sme sem na romanticky vikend a zazili sme dokonale procedury
The answer to this review from the day 09. 11. 2026
Vážená pani Alexandra,
Ďakujeme za Vašu pozitívnu recenziu a sme radi, že ste si užili romantický víkend a procedúry. Vaša spokojnosť je pre nás veľmi dôležitá.
S úctou,
Ing. Katarína Hrušková, F&B Manager Ensana Splendid
Date:26. 10. 2026
Good
The answer to this review from the day 26. 10. 2026
Vážený pán Tibor,
Ďakujeme za Vašu pozitívnu recenziu. Teší nás, že ste boli s pobytom spokojní. Vaše hodnotenie je pre nás veľmi dôležité a motivuje nás naďalej poskytovať kvalitné služby.
S pozdravom,
Mgr. Marianna Ručkayová, DiS.
Guest Services Agent, Ensana Splendid
Date:24. 10. 2026
Please add more pure water or sparkling water to snack bar and Vienna/Praha restaurant. And staff of Vienna/Praha Restaurant should be more friendly. The bathrooms are very nice and clean, what is very appreciated.
The answer to this review from the day 26. 10. 2026
Dear Sandra,
Thank you for your valuable feedback. We appreciate your suggestion regarding the beverage options in our snack bar and restaurants. Additionally, your comments about staff friendliness will be noted for future training considerations. We are pleased to hear you enjoyed the cleanliness of our bathrooms.
Mgr. Marianna Ručkayová, DiS.
Guest services Agent, Ensana Splendid
Date:21. 09. 2026
Super
The answer to this review from the day 22. 09. 2026
Vážený pán Štefan,
Ďakujeme Vám za Vašu pozitívnu recenziu. Vaša spokojnosť je pre nás veľmi dôležitá a teší nás, že ste mali dobrý zážitok v našom hoteli.
S pozdravom,
Ing. Katarína Hrušková, F&B Manager Ensana Splendid
Date:07. 08. 2026
I had a wonderful and relaxing stay. The facilities were clean, comfortable, and well maintained. The staff were always friendly, professional, and willing to help. I truly enjoyed my time here and appreciate the excellent service and warm hospitality. Thank you for making my stay so enjoyable. I will definitely return and highly recommend this place to others.
The answer to this review from the day 10. 08. 2026
Dear Khaled,
Thank you for your kind words regarding your recent stay at Ensana Splendid. We are delighted to hear that you found our facilities to be clean and comfortable, and that our staff provided you with friendly and professional service. Your appreciation of our hospitality means a great deal to us. We look forward to welcoming you back in the future and are grateful for your recommendation.
Mgr. Marianna Ručkayová, DiS.
Guest services Agent, Ensana Splendid
Date:05. 08. 2026
Super
The answer to this review from the day 06. 08. 2026
Vážená pani Dagmar,
Ďakujeme za Vaše hodnotenie. Sme radi, že ste boli s pobytom spokojná a tešíme sa na Vašu ďalšiu návštevu.
S pozdravom,
Mgr. Marianna Ručkayová, DiS.
Guest Services Agent, Ensana Splendid
Date:25. 07. 2026
Super voda v bazene
The answer to this review from the day 27. 07. 2026
Vážená pani Zuzana,
Ďakujeme za Vašu pozitivnú recenziu. Sme radi, že ste si užili našu bazénovú vodu. Vaša spokojnosť je pre nás veľmi dôležitá.
S pozdravom,
Mgr. Marianna Ručkayová, DiS.
Guest Services Agent, Ensana Splendid
Date:23. 07. 2026
Gooooooooooooooooooooooooooood😏😀😏😏😀😏😀😀😍😀😏
The answer to this review from the day 24. 07. 2026
Vážený pán Viliam,
Ďakujeme za Vašu pozitívnu recenziu. Sme radi, že ste mali dobrý zážitok počas Vášho pobytu v hoteli Splendid. Vaša spokojnosť je pre nás veľmi dôležitá a tešíme sa na Vašu ďalšiu návštevu.
Mgr. Marianna Ručkayová, DiS.
Guest Services Agent, Ensana Splendid
Date:17. 07. 2026
The outdoor pool shoud be cleaned more oftenly and properly because there were dead bugs grade and some other disgusting things. But i liked my stay here
Thank you SPLENDID
The answer to this review from the day 18. 07. 2026
Vážená pani Morozová,
Ďakujeme Vám za Vašu spätnú väzbu. S potešením registrujeme, že ste si pobyt užili. Vašu poznámku o vonkajšom bazéne berieme na vedomie a budeme sa snažiť zlepšiť jeho údržbu.
S pozdravom,
Mgr. Michaela Uhrínová, riaditeľka hotela Ensana Splendid
Date:02. 06. 2026
Ok
The answer to this review from the day 02. 06. 2026
Vážená pani Š.,
Ďakujeme za Vašu hodnotenie. Sme radi, že ste boli spokojní s Vašim pobytom. Vaša spätná väzba je pre nás cenná a povzbudzuje nás k neustálemu zlepšovaniu našich služieb.
S pozdravom,
Ing. Katarína Hrušková, F&B Manager Ensana Splendid
Date:16. 05. 2026
Super
The answer to this review from the day 18. 05. 2026
Vážený pán Pavlicek,
Ďakujeme Vám za Vašu pozitívnu recenziu. Sme radi, že ste mali príjemný pobyt a tešíme sa na Vašu ďalšiu návštevu.
S pozdravom,
Ing. Katarína Hrušková, F&B Manager Ensana Splendid
Date:04. 05. 2026
Hotel Splendid is very nice and comfortable with great services. I really enjoy my stay every time. BUT There is one thing that should be improved. The rooms are equipped with very light and thin curtains and the room cannot be black outed at all. It is very uncomfortable when the strong sun is shining into your room directly at 6:00. This is one thing that should be changed immediately, at least at the "pool side" eastern side of the hotel, where its impossible to sleep with that strong light.
The answer to this review from the day 05. 05. 2026
Dear Mrs. Simona,
Thank you for your kind words regarding your comfortable stay and our services at Hotel Splendid. We are pleased to hear that you enjoy your visits with us.
We appreciate your feedback regarding the curtains in the rooms. We understand how important a good night's sleep is, and your comments will be taken into account as we continually assess our accommodations.
Best regards,
Ing. Katarína Hrušková, F&B Manager Ensana Splendid
Date:21. 04. 2026
Service and cleaning is very satisfying, but some locations need a repair, sealing and carpets some places are not good
The answer to this review from the day 21. 04. 2026
Dear Mrs. Olga V.,
Thank you for your feedback regarding our service and cleaning. We appreciate your observation about the need for repairs in certain areas, as we continuously strive to enhance our facilities.
Mgr. Michaela Uhrínová, Hotel manager Ensana Splendid
Date:09. 01. 2026
All mostly ok.
The answer to this review from the day 12. 01. 2026
Dear Bajankova B.,
Thank you for your feedback. We are pleased to hear that your experience at Splendid Ensana Health Spa Hotel was satisfactory. Your insights are valuable to us as we strive to enhance our guests' stays.
Best regards,
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:18. 11. 2025
super
The answer to this review from the day 18. 11. 2025
Vážený pán K.,
Ďakujeme za Vašu pozitívnu recenziu. Sme radi, že ste bol s našimi službami spokojný a tešíme sa na Vašu ďalšiu návštevu.
S úctou,
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:04. 11. 2025
Hi, perfect staff at reception, marvelous food, pleasant temperature everywhere. I will come with my family again. Please appreciate your employees because they are your treasure and your capital.
Sincerely Adriana S..
The answer to this review from the day 04. 11. 2025
Dear Adriana S.,
Thank you for your kind words regarding our staff, dining options, and overall ambiance. We take great pride in our team and their dedication to providing excellent service, and your feedback will certainly be appreciated. We look forward to welcoming you and your family back soon.
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:17. 10. 2025
very nice spent time in nice place, walking, wellness, procedures, indoor pool and all inclusive.
The answer to this review from the day 18. 10. 2025
Dear Lubomira,
Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our wellness facilities, indoor pool, and all-inclusive offerings. Your satisfaction is our priority, and we hope to welcome you back soon.
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:17. 09. 2025
test2
The answer to this review from the day 22. 09. 2025
Dear Sergei,
Thank you for your feedback. We look forward to welcoming you back in the future.
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:17. 09. 2025
test3
The answer to this review from the day 22. 09. 2025
Dear Sergei,
Thank you for your feedback. Your satisfaction is our top priority, and we appreciate your support.
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:15. 09. 2025
We were very happy with our stay. The rooms were clean and spacious. The food was fantastic, a lot of varieties. In past 5 years we were visiting your spa hotels at least once per year. Everyone at the front desk was very helpful and accommodating, particularly Kristina Cerna from the financing and accounting department was extremely helpful with our multiple reservations for several family members.
We are planning to come back.
The answer to this review from the day 16. 09. 2025
Dear Lubica S.,
Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations clean and spacious, and that our culinary offerings met your expectations. It warms our hearts to know that Kristina and the front desk team made your experience enjoyable. We appreciate your loyalty over the past five years and look forward to welcoming you and your family back to Splendid Ensana Health Spa Hotel in the near future.
Best regards,
Mgr. Michaela Uhrínová, Hotel Manager, Ensana Splendid
Date:15. 08. 2025
Hotel a služby na vynikajucej urovni, takisto sluzba ALL inclusive
The answer to this review from the day 15. 08. 2025
Vážená pani Cvecková,
ďakujeme za Vašu pozitívnu spätnú väzbu. Sme radi, že ste ocenili naše služby a koncept ALL inclusive. Vaša spokojnosť je pre nás prioritou.
S pozdravom,
Tím Ensana Splendid Hotel
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