Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Sehr geehrter Gast, Vielen Dank für Ihre positive Bewertung. Es freut uns sehr zu hören, dass Ihnen unsere Thermen-, Sauna- und Fitnessangebote so gut gefallen haben. Ihre Zufriedenheit ist uns wichtig und motiviert uns, weiterhin exzellenten Service zu bieten. Mit freundlichen Grüßen, Anita Porkolab Guest Relations Manager Thermal Aqua

Dear Guest, Thank you for your kind words about our thermal facilities, massage services, and staff. We are pleased to hear that you enjoyed the live music as well. We apologize for the inconvenience you experienced with the unpleasant smell in your room and the noisy air conditioning. Your feedback regarding the elevators is also appreciated, and we understand that timely access is important for our guests. We will take your comments into consideration as we continually strive to enhance our services. Thank you once again for your review. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your holidays and found our staff to be friendly. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Anett Mikolás Guest Relations Manager Ensana Thermal Aqua

Dear Guest, Thank you very much for taking the time to share your experience with us and for your wonderful 5/5 rating and 10/10 recommendation! We are delighted to hear that you enjoyed our culinary offer and that you noticed the improvements since your previous visits. It is especially rewarding to know that you continue to choose us as a returning guest. Thank you also for your thoughtful suggestions regarding additional outdoor water activities for older children. The idea of a water playground in the area of the current children's pool is certainly an interesting suggestion, and we will be happy to forward it to our management as an inspiration for future developments. We are also pleased that you appreciate the character of our hotel and the balance it offers between relaxation and family-friendly facilities. Thank you once again for your loyalty and for your constructive feedback. We look forward to welcoming you and your family back to Ensana Thermal Aqua in the future! Kind regards, Porkoláb Anita Guest Relations Manager Ensana Thermal Aqua