What our guests say
Latest reviews
Date:06. 10. 2026
Hotel:Thermal Aqua
We enjoyed our stay. The staff is really friendly, the food is good and the pools are warm.
One thing we would’ve liked to know in advance was that the quint bar doesn’t serve non-bottled drinks (ie cocktails) past a specific hour. We wanted to get some cocktails a little past 22:00 and were told we can only get bottled beer or other bottled drinks. Would’ve been good to know that in advance if there’s a different time when they stop serving cocktails
The answer to this review from the day 07. 10. 2026
Dear Guest,
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, delicious food, and warm pools.
We understand your concern regarding the availability of non-bottled drinks at the quint bar after a specific hour. We appreciate your feedback, as it helps us improve communication regarding our service hours. Your input is invaluable to us, and we will take it into consideration for the future.
Thank you once again for your kind words, and we look forward to welcoming you back to Ensana Thermal Aqua.
Best regards,
Anett Mikolás
Guest Relations Manager
Ensana Thermal Aqua
Date:28. 09. 2026
Hotel:Thermal Aqua
All was great
The answer to this review from the day 28. 09. 2026
Sehr geehrter Gast,
Vielen Dank für Ihr positives Feedback. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Wir hoffen, Sie bald wieder im Ensana Thermal Aqua begrüßen zu dürfen.
Mit freundlichen Grüßen,
Anett Mikolás
Guest Relations Manager
Ensana Thermal Aqua
Date:23. 09. 2026
Hotel:Thermal Aqua
Everything was very good just room service was a bit poor but nothing major
The answer to this review from the day 24. 09. 2026
Dear Guest,
Thank you for your positive feedback regarding your recent stay. We appreciate your comments about room service and will take it into consideration for future improvements. We are pleased to hear that you enjoyed your overall experience.
Goodbye and best regards,
Judit Csiszár
Guest Relations Manager
Ensana Thermal Aqua
Date:22. 09. 2026
Hotel:Thermal Aqua
Nice rooms, great food, awesome staff
The answer to this review from the day 23. 09. 2026
Dear Guest,
Thank you for your kind words regarding our accommodations, dining, and staff. We are delighted to know that you enjoyed your stay with us. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.
Best regards,
Anett Mikolás
Guest Relations Manager
Ensana Thermal Aqua
Date:22. 09. 2026
Hotel:Thermal Aqua
You don’t change the wrops- only once a week. We didn’t know that when we ordered and our wraps was wet most of the time
The answer to this review from the day 23. 09. 2026
Dear Guest,
Thank you for your feedback. We appreciate your comments regarding the frequency of changing the wraps. We understand this may not have met your expectations during your stay. Your insights are valuable as we continuously strive to enhance our guests' experiences.
Best regards,
Anett Mikolás
Guest Relations Manager
Ensana Thermal Aqua
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