Reviews, 4S * Thermal Hévíz Health Spa Hotel, Hévíz

4 / 5

Autor:Kreiter L.

Date:01. 02. 2026

Do something with restaurant because the diner is not goid. We were in many hotels in my life but this hotel had very bad diner the first 4 day ftom 6 days. Sorry for the complain. Other things was very good in the hotel.

The answer to this review from the day 02. 02. 2026

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Judit Csiszár Guest Relations Manager

4 / 5

Autor:Steven S.

Date:27. 01. 2026

I love coming to this hotel and was welcomed by reception with the greeting “welcome home Mr S.” which sums up how good you are. Thank you!

The answer to this review from the day 27. 01. 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager

4 / 5

Autor:

Date:25. 01. 2026

We were sorry to see that the original design of the Ciklámen bár vanished… it was such a gem as a complex retro interior! What we really like: cleanliness everywhere, nice service In the spa area it would be useful to have some more hanging hooks for the bathrobes and towels not to occupy the beds.

The answer to this review from the day 26. 01. 2026

Dear Guest, Thank you for sharing your thoughts with us. We’re glad to hear you appreciated the cleanliness throughout the hotel and the friendly service, especially in the spa area. We understand your disappointment regarding the original design of the Ciklámen Bar and appreciate you sharing this with us. Your practical suggestion about adding more hanging hooks in the spa has also been forwarded to the relevant team, as it’s a great idea to improve comfort for our guests. We hope to welcome you back again soon. Kind regards, Porkoláb Anita Guest Relations Manager

5 / 5

Autor:Vantsa T.

Date:23. 01. 2026

Excellent services and thermal bath, very kind colleagues, great ambiance, superb fitness room, wide variety of tasty food.

The answer to this review from the day 24. 01. 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager

4 / 5

Autor:Ivana

Date:22. 01. 2026

The wellness is very good and nice. The TV was on in the next room long after midnight, which disturbed us. The food could have been more interesting, but we were not hungry.

The answer to this review from the day 23. 01. 2026

Dear Guest, Thank you for sharing your experience with us. We’re happy to hear you enjoyed the wellness area and overall stay. We’re sorry that noise from the neighboring room disturbed your rest and that the restaurant service felt less proactive than expected. Your comments have been shared with the relevant teams. We truly appreciate your loyalty and hope to welcome you back for an even more comfortable stay next time. Kind regards, Porkoláb Anita Guest Relations Manager

5 / 5

Autor:Rack J.

Date:20. 01. 2026

Perfect

The answer to this review from the day 20. 01. 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Porkolab Guest Relations Manager

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