Dear Guest, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed a relaxing and pleasant weekend with us and that you appreciated the clean rooms, pools and spa area, as well as the food and entertainment. Sincerely, Anita Porkolab Guest Relation manager

Dear Guest, Thank you very much for sharing your impressions with us. We are pleased to hear that you were overall happy and satisfied with our services and that you enjoyed the atmosphere of the hotel. We also truly appreciate your constructive comments. We understand your impression that the hotel feels a bit old-fashioned, and we agree that thoughtful modernisation can further enhance comfort and attractiveness. Your remarks will be taken into consideration as we continue to plan future improvements. Thank you again for your kind words and for your recommendations. We hope to have the pleasure of welcoming you back and providing an even more comfortable stay in the future. Kind regards, Anita Porkoláb Guest Relation manager

Dear Guest, Thank you very much for your kind feedback! We are delighted that you enjoyed your stay with us and appreciated the hotel’s atmosphere and spacious areas. We’re especially glad to hear that you found the room comfortable, liked the bathroom, and enjoyed the terrace and its view. We hope to have the pleasure of welcoming you back again soon! Anita Porkolab Guest relation manager

Dear Guest, Thank you for sharing your feedback and for returning to stay with us again. We are glad to hear that, overall, your stay was pleasant and that you found the room comfortable. At the same time, we are truly sorry about the issues you mentioned. The weaker heating and the cigarette smell from neighboring rooms certainly should not affect your comfort, and we regret that this happened during your stay. Your comments have been shared with our housekeeping and technical teams so that the heating can be checked and adjusted, and with our front office team to ensure stricter control of our non-smoking policy inside the hotel. If something similar occurs in the future, please do not hesitate to contact reception immediately — we will do our best to offer a quick solution. Thank you again for your helpful remarks. We hope to have the opportunity to welcome you back and provide you with an even more comfortable experience next time. Sincerely, Anita Porkolab Guest Relation manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Porkolab Guest Relation manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager