Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Porkolab Guest Relations Manager

Kedves Vendégünk! Nagyon hálásak vagyunk visszajelzéséért. Nagy örömmel olvastuk, hogy pihenése jól telt nálunk. Bízunk benne, hogy hamarosan ismét vendégeink között üdvözölhetjük majd Önt. Üdvözlettel: Porkoláb Anita Guest Relations Manager

Dear Mr. P., Thank you very much for choosing our hotel and for taking the time to share your detailed feedback. We truly appreciate it, as it helps us improve our services. We sincerely apologize for the issues you experienced during your stay. The unstable Wi-Fi connection and the lack of proper housekeeping service over seven days are far below our standards, and we fully understand your disappointment. Your comments have already been forwarded to our technical and housekeeping departments so we can take immediate corrective action, including reviewing the router capacity and ensuring more consistent room cleaning routines. We also appreciate your remark regarding the daily change of sauna and wellness sheets. This is an important point, and we will review our procedures to ensure that guests always receive fresh towels and sheets when needed. At the same time, we are glad to hear that you were satisfied with our public area cleanliness Sincerely, Anita Porkolab Guest Realation Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager