Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judit Csiszár Guest Relations Manager

Dear Guest, Thank you for sharing your experience with us. We’re happy to hear you enjoyed the wellness area and overall stay. We’re sorry that noise from the neighboring room disturbed your rest and that the restaurant service felt less proactive than expected. Your comments have been shared with the relevant teams. We truly appreciate your loyalty and hope to welcome you back for an even more comfortable stay next time. Kind regards, Porkoláb Anita Guest Relations Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Porkolab Guest Relations Manager

Dear Guest, Thank you for sharing your experience with us. We’re glad to hear you were satisfied with the accommodation, spa services, cleanliness, and our colleagues’ friendliness. We’re sorry, however, that the main courses did not meet your expectations in terms of taste. Your feedback has been shared with our kitchen team so we can improve. We hope to have the pleasure of welcoming you back and offering an even better experience next time. Kind regards, Porkolab Anita Guest Relations Manager

Dear Guest, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed a relaxing and pleasant weekend with us and that you appreciated the clean rooms, pools and spa area, as well as the food and entertainment. Sincerely, Anita Porkolab Guest Relation manager

Dear Guest, Thank you very much for sharing your impressions with us. We are pleased to hear that you were overall happy and satisfied with our services and that you enjoyed the atmosphere of the hotel. We also truly appreciate your constructive comments. We understand your impression that the hotel feels a bit old-fashioned, and we agree that thoughtful modernisation can further enhance comfort and attractiveness. Your remarks will be taken into consideration as we continue to plan future improvements. Thank you again for your kind words and for your recommendations. We hope to have the pleasure of welcoming you back and providing an even more comfortable stay in the future. Kind regards, Anita Porkoláb Guest Relation manager