Very nice placement on the island, clean, good location, nice room, I have chosen your hotel because of the location and SPA with thermal water. I found you on the Booking.
Hotel was almost full and there was only 1 elevator, absolutely occupied all the time, full up, full down , we still have to wait for the next ride...this make your hotel unforgetable for us :) we really didnt like it.
The chairs in the hotel restaurant could be cleaner (there were marks of food on them..).
But in general it was pleasant stay. I just wrote what to improve. thank you.
The answer to this review from the day 04. 11. 2025
Dear Adrieana,
Thank you very much for your detailed feedback and for choosing our hotel for its beautiful island location and thermal spa. We’re glad you enjoyed your room and the overall cleanliness.
We’re truly sorry, however, for the inconvenience caused by the elevator situation and for the mixed experience at the front desk and restaurant. Your comments have been shared with the respective department managers for improvement.
We greatly appreciate your constructive feedback — it helps us enhance the comfort and service we provide. We’re happy that, despite these issues, your stay was pleasant overall, and we hope to welcome you back soon for an even smoother experience.
Kind regards,
Péter Mácsai
General Manager