Dear Guest, Thank you for your kind words regarding your stay with us. We are delighted to hear that you had such a positive experience and that our hotel made a lasting impression on you. It is always our goal to provide memorable stays for our guests. We look forward to welcoming you back in the future. Best regards, Péter Mácsai General Manager

Dear T., Thank you for your feedback regarding your recent stay at Ensana Thermal Margaret Island. We appreciate your positive rating and your observations about our spa facilities. While the separation of saunas is part of our commitment to providing a comfortable experience for all guests, we recognize that some may prefer more modern amenities. Your insights are valuable as we continuously strive to enhance our offerings. We hope to see you again soon. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for your kind words and positive feedback regarding your recent stay. It is always a pleasure to hear that our guests had a great experience. We appreciate your appreciation and look forward to welcoming you back for another memorable visit in the future. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for sharing your feedback with us. We are pleased that you chose our hotel for your stay, and we truly appreciate your comments. At the same time, we sincerely apologize for the inconvenience caused by the temporary malfunction of one of our elevators during your visit. Unfortunately, the issue was more complex than initially expected, and despite continuous work by our technical team and external specialists, the repair required additional time. We fully understand how uncomfortable it must have been to use the stairs frequently. We are pleased to inform you that the elevator has since been successfully repaired by our specialists and is now back in full operation. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable and seamless experience. Sincerely, Péter Mácsai General Manager

Dear Jo, Thank you for taking the time to share your positive experience at Ensana Thermal Margaret Island. We are delighted to hear that you found your room to be nice and that our reception team provided you with kind service. Your appreciation motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back in the future. Best regards, Péter Mácsai General Manager