I frequently stay in hotels, but my experience at the Ensana Thermal Hotel on Margaret Island far exceeded all my expectations. I was absolutely delighted with my stay.
The reception team was fast, kind, and highly professional. Check-in and check-out were seamless.
What truly sets this hotel apart is the staff. Every employee was cheerful, smiling, and incredibly attentive. They provided a level of service that was both extremely thoughtful and wonderfully discreet (never intrusive). I have genuinely never experienced this combination of attentiveness and discretion before. Everyone was endlessly respectful of privacy.
The rooms were fantastic, especially the terrace attached to the room, which was a joy to use.
Another highlight is the location and views. You can see the Danube on both sides of the hotel. The parking facilities are also very good.
Overall, this hotel is a masterclass in professional, yet genuinely kind, hospitality. I highly recommend it!
The answer to this review from the day 04. 12. 2025
Dear A.,
Thank you very much for your wonderful feedback. We are truly delighted to read that your stay at Ensana Thermal Margaret Island exceeded your expectations. It is especially rewarding to know that our reception team and hotel staff contributed so positively to your experience, and that you appreciated both their attentiveness and discretion.
We are glad that you enjoyed the comfort of your room, the terrace, as well as our unique location and views over the Danube. Your kind words are a great motivation for our entire team.
We sincerely appreciate your recommendation and look forward to welcoming you back for another exceptional stay.
Best regards,
Péter Mácsai
General Manager