Dear Dima, Thank you for your kind words regarding our staff, dining options, and facilities. We take great pride in maintaining a clean and welcoming environment for all our guests. Your positive feedback serves as a wonderful motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Péter Mácsai General Manager

Dear Max, Thank you very much for sharing your feedback. We are delighted to hear that overall you enjoyed your stay with us. We sincerely apologize for the inconvenience caused by the temporary malfunction of one of our main elevators. We fully understand how frustrating this can be, especially in a large facility, and we appreciate your constructive suggestion regarding elevator performance. Your comments are extremely valuable to us, as they help us improve the comfort and convenience for all our guests. We hope to have the opportunity to welcome you back in the future for an even smoother and more comfortable stay. Sincerely, Péter Mácsai General Manager

Dear Christian, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your time at our hotel. We apologize for the inconvenience caused by the elevator being out of service during your visit, which can indeed be frustrating for both guests and staff alike. Your comments have been noted, and we will strive to enhance our service for future stays. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your time at our hotel. We apologize for the inconvenience caused by the elevator situation. We appreciate your understanding as we work to ensure that our facilities remain in optimal condition for our guests' comfort. Sincerely, Péter Mácsai General Manager

Dear Mihajlo, Thank you for taking the time to share your positive experience at our hotel. I am pleased to hear that you enjoyed your stay overall. I appreciate your feedback regarding the pool and dining area. We continually strive to provide a comfortable atmosphere for all our guests, and your comments will be considered as we assess our facilities and services. Sincerely, Péter Mácsai General Manager

Dear Ms. Liteanu, Thank you for your positive feedback regarding the cleanliness of your room and the breakfast offerings. We appreciate your comments. Please be assured that your suggestions will be taken into consideration as we strive to enhance our guest experience. Should you visit us again, our team will be more than happy to assist with any inquiries you may have. Sincerely, Péter Mácsai General Manager