Dear Irene, Thank you very much for your kind words regarding your recent stay with us at Ensana Thermal Margaret Island. We are delighted to hear that our great staff, tasty food and wellness facilities contributed to a wonderful experience. Your recommendation to friends is greatly appreciated, and we look forward to welcoming you back for another relaxing visit. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for taking the time to share your experience at Ensana Thermal Margaret Island. We are delighted to hear that you appreciated our beautiful location, friendly staff, delicious cuisine, and the spa facilities. We sincerely apologize for the lack of response regarding your inquiry about early check-in. We strive to provide timely communication to our guests and appreciate your patience in this matter. Your feedback regarding maintenance is duly noted and please rest assured that your comments will be shared with our maintenance team for further review and improvement. Thank you once again for your valuable feedback, and we hope to welcome you back for another enjoyable visit in the future. Best regards, Péter Mácsai General Manager

Dear Guest, thank you very much for your feedback and for highlighting both the positive and negative aspects of your stay. We are glad that you enjoyed our beautiful location, food quality, and the service in our restaurant, as well as our spa facilities. At the same time, we sincerely apologize for the inconvenience caused by the room cleanliness and the inappropriate reaction you experienced at the reception. This does not reflect the standards of service we strive to deliver, and we will address these issues with our housekeeping and front desk teams to ensure improvements. Your comments are very important to us, as they help us to continuously enhance the quality of our services. We do hope you will give us another opportunity in the future to provide you with a more pleasant experience. Kind regards, Péter Mácsai General Manager

Dear Joe, Thank you for your kind words and for recommending Ensana Thermal Margaret Island! We are thrilled to hear that you had an awesome experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable visit in the future. Best regards, Péter Mácsai General Manager

Dear Irene, Thank you for your kind words regarding your recent stay at Ensana Thermal Margaret Island. We are delighted to hear that you enjoyed our facilities, the spa, and our dedicated staff. Your feedback is invaluable and inspires us to continue providing exceptional service and a welcoming atmosphere for all our guests. We hope to have you back again in the near future. Best regards, Péter Mácsai General Manager