Dear Guest, Thank you for your kind feedback regarding your recent visit to Ensana Thermal Margaret Island. We are delighted to hear that you enjoyed our spa area, as well as the comfort of your room. Our team takes great pride in delivering excellent service, and your appreciation of their kindness is truly valued. We hope to welcome you back in the future for another wonderful stay. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to read that you enjoyed your stay and that you were satisfied with the professionalism of our team, the cleanliness of the hotel, and the overall quality of our dining offerings. Your kind words are truly appreciated and will be shared with our colleagues. At the same time, we sincerely apologize for the experience you had during breakfast regarding the fruit salad. This is certainly not the standard we strive to provid. Please be assured that your feedback has been forwarded to our culinary team so they can review the matter and take the necessary steps to prevent such occurrences in the future. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an entirely flawless experience next time. Sincerely, Péter Mácsai General Manager

Dear Cristina, Thank you for taking the time to share your positive experience at Ensana Thermal Margaret Island. We are delighted to hear that you enjoyed the room, food, service, spa, and gym during your weekend stay. Your satisfaction is our priority, and it is rewarding to know that we met your expectations. We look forward to welcoming you back for another wonderful experience. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our environment peaceful and relaxing, and that you appreciated the cleanliness and quality of our food. It is our priority to maintain a calm atmosphere by respecting our established guidelines, and we are pleased that this contributed positively to your experience. We look forward to welcoming you back soon. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you very much for your kind feedback and for taking the time to share your impressions with us. We are pleased to see that overall you were satisfied with your stay and we truly appreciate your high recommendation score. We sincerely apologize that the dinner was not always served at the ideal temperature. Your comment has been forwarded to our kitchen team so they can pay even closer attention to this in the future. Regarding discounts, we would like to kindly clarify that within the Ensana brand we offer our own loyalty program, Ensana Life, which provides various benefits and special offers for returning guests. The Friends Discount, however, belongs to the Danubius Hotels loyalty scheme and is available exclusively at Danubius properties. Thank you once again for your constructive remarks. We hope to welcome you back soon and to provide you with an even more satisfying experience next time. Kind regards, Péter Mácsai General Manager

Dear Sonja, Thank you for taking the time to share your delightful experience with us. We are thrilled to hear that your mother enjoyed the thoughtful surprise on her birthday. It is our goal to ensure that every stay is special and memorable for our guests. We look forward to welcoming you back for another enjoyable visit in the future. Best regards, Péter Mácsai General Manager