Dear Vanesa, Thank you very much for your wonderful review and for your incredibly kind words. We are truly honored by your recommendation and delighted to hear that you enjoyed your stay so much. Reading that you believe our hotel deserves five stars and that your experience exceeded your expectations is the highest compliment we could receive. It is especially rewarding to know that you appreciated the friendliness and helpfulness of our staff. Our team works hard every day to create memorable experiences for our guests, and your feedback is a great motivation for all of us. We are also delighted that you enjoyed our culinary offer. Your praise regarding the variety and quality of our food means a great deal to us, and we are pleased that our restaurant contributed so positively to your stay. Thank you as well for your kind comments about our pools and facilities. Knowing that you found everything fantastic and that you are already looking forward to your next visit fills us with pride. Thank you again for your trust, recommendation, and enthusiastic feedback. We cannot wait to welcome you back to Ensana Thermal Sárvár for another memorable stay. Kind regards, Ensana Thermal Sárvár Team

Dear Mario, Thank you very much for your outstanding review and for sharing such detailed feedback about your stay. We are delighted to read that you enjoyed our unique location next to the historic arboretum and close to Sárvár's town centre and castle. It is especially rewarding to know that you appreciated our spacious rooms, beautiful atriums, wellness facilities, treatments, culinary offer and, above all, the hospitality of our team. Your kind words about the quality of our food and the friendliness of our colleagues are greatly appreciated and will be shared with the entire staff. Thank you also for your positive remark regarding the hotel's future potential. We are pleased to share that the renovation of the hotel is currently under planning, and we sincerely hope that we will have the opportunity to realize these developments in the near future. Thank you for your trust and recommendation. We look forward to welcoming you back to Ensana Thermal Sárvár again soon. Kind regards, Ensana Thermal Sárvár Team

Dear Ms. K., Thank you very much for your wonderful review and for taking the time to share such kind and thoughtful feedback. We are truly delighted to hear that you had such an enjoyable stay with us. It means a great deal to know that our reception and restaurant colleagues made you feel welcome by trying to communicate in Czech. Creating a warm and personal atmosphere for our guests is very important to us, and your appreciation is a wonderful reward for their efforts. We are especially grateful for your recognition of the cleanliness throughout the hotel. Your praise for the housekeeping team is highly valued, particularly as you acknowledge the hard work required to maintain such standards during the busy high season. We will proudly share your compliments with all our housekeeping colleagues. A special thank you for highlighting the cleaning lady working in the corridors around the dining room. We completely agree that the dedication of housekeeping staff often remains behind the scenes, and we are delighted that her hard work and commitment were noticed and appreciated. We will make sure that your kind words are passed on to her personally. Thank you once again for your warm wishes for the season. We wish you all the best and are already looking forward to welcoming you back to Ensana Thermal Sárvár next year. Kind regards, Ensana Thermal Sárvár Team

Kedves Klaudia! Nagyon köszönjük kedves értékelését, valamint azt, hogy újra és újra az Ensana Thermal Sárvárt választja. Számunkra igazán sokat jelent, hogy szállodánkat egyfajta második otthonának érzi. Örömmel olvastuk, hogy munkatársaink gondoskodásának köszönhetően kényelmesen és szívesen látott vendégként érezte magát, valamint hogy ételeinket is ízletesnek találta. Köszönjük értékes javaslatát az ételérzékenységgel vagy speciális étrenddel élő vendégek számára kínált választék bővítésével kapcsolatban. Visszajelzését továbbítjuk konyhai csapatunk felé, hogy a jövőben még több vendégünk igényeinek tudjunk megfelelni. Köszönjük észrevételét a Szaunavilággal kapcsolatban is. Szaunarészlegünk a hagyományos szaunakultúra szabályai szerint működik, ahol a fürdőruha nélküli használat az általános gyakorlat. Ugyanakkor megértjük, hogy a különböző kulturális szokások és személyes preferenciák eltérőek lehetnek, ezért köszönjük, hogy megosztotta velünk véleményét. Külön szeretnénk megköszönni, hogy ilyen sok kollégánkat név szerint is kiemelte. Nagy büszkeség számunkra, hogy munkatársaink ennyire pozitív benyomást tettek Önre, és elismerő szavait örömmel továbbítjuk nekik. Szeretettel várjuk vissza „második otthonában”, Sárváron! Üdvözlettel, Ensana Thermal Sárvár Csapata

Dear Mikko, Thank you for your kind feedback and for highlighting the quality of our food, service, and overall atmosphere. We sincerely apologize for the inconvenience caused by the air conditioning during your stay. Your comment is very important to us, and we will review it with our technical team to ensure better comfort in the future, especially during warmer periods. We hope to have the pleasure of welcoming you back soon! Best regards: Ensana Thermal Sárvár Team