Thanks very much for patience and help to Kristina from the reception.

generally very positive

It was a wonderful experience, and thank you for the excellent management. We hope for continued success.

Super hotel 67

Super

Great treatment and friendly staff

Nice and clean rooms and great availability of treatments. Helpful staff, happy to recommend appeopriate treatment. Fantastic variety of food.

Ok

Super.

Everything ok

Thank you for a wonderful stay and for the amazing time I had at your hotel. I was very satisfied with my stay overall. Of course, there are a few areas that could be improved, particularly some details in the rooms (for example, Room 405 in the Esplanade section): -There is no main ceiling light in the room. -The bathroom fixtures (taps) are outdated. -The shampoo and body wash dispensers are damaged. -The bathroom table is partially broken. -There is a water leak in the hallway on the ground floor of the Esplanade section. Other than these minor issues, I was extremely satisfied. The staff were kind, friendly, and helpful, everything was clean and comfortable, and I was able to truly relax during my stay. Thank you very much for your hospitality. I would be happy to stay at your hotel again in the future

Amazing services!Thanks for your hospitality!

The rooms are a bit older. For example, the bathroom cabinet is slightly damaged (in 405 Alameda), and sometimes water leaks into the hallway when it rains, for example in the Alameda Shops area downstairs. Other than that, we are very satisfied.

OK

I was very happy with the way your staff handled the issue with the faulty balcony door at no 623 room Alameda . Due to our health issues we were unable to operate the balcony door even after being temporarily repaired due to its awkward opening mechanism. We been kindly offered a different room in an another part of the hotel. The alternative option in Splendid wing at room no. 551 was very good and perfectly suited our needs. The customer care was outstanding , the advice we received in regard of our heath needs for future bookings is priceless and we definitely will continue with visits to maintain the level of our health conditions for years to come in Piešťany Spa Resort . Please note : I would like to bring to your attention a little issue that has occurred during our stay. At the entrance to our restaurant Calla there is a little bench for the visitors to rest while they wait till the restaurant opens its doors for the food being served. But the cushion on the bench had a tear in the cover. No one was keen to sit down because of that damaged cover. It happened to me being a fashion designer l was sad to see it without having a chance to repair it due to the lack of not having my sewing machine handy. The only thing l could do was to turn the cushion around on the other side. I checked it out and l was pleasantly surprised that after doing so , people started to sit down . Of course , l have not mentioned it to anyone because l do understand that sometimes things like that can happen and a little tear in the cushion can be overlooked by staff while tending to so many visitors in such busy environment as your hotels certainly are. But what l really do regret is that l had no means to take measurements of the cushion , otherwise l would gladly make a new cushion cover to replace the faulty one l mentioned. I would appreciate if you can send me the measurements form it and l can supply the material free of charge to make a new cover , which l could bring with me if you allow me to do so when l visit Piestany the next time. With kind regards Z.

Gastronomic super, prostredirnnadherne husband ties

I had a pleasant and restful solo stay at the Esplanade Hotel and clinic. The accommodation was clean, comfortable, and provided a quiet atmosphere for relaxation. The medical treatments were well-organized and beneficial for my health. I rated my experience 4 out of 5 because the stay was good overall, though there are certain areas and services that could be further improved.

The rooms are good but cleaning is not enough Their is no room service for food The restaurant needs more attention for food variety and its tast and types to suite all types of people from different countries

Nice place nice staff very clean

Good

Oddych, relax

Excellent organisation of treatments. Friendly staff. Well decorated. Clean. Very good food.

Personel at the reception and in spa was very nice and helpful. Dining was also improved since my last stay in Splendid. Choice of meal and drinks was sufficient and everything was fresh and delisious. But it was very hot in my room 229 and I could not regulate heating. Bathroom need som update, water faucet was broken in the bath.

Super

Overall, my stay was generally good, but I have two important remarks: First, when I made my reservation, I requested an appointment with the doctor on the same day of arrival after 1 PM. I submitted this request well in advance—more than two weeks before my stay—and I also repeated the request again during check-in. I even mentioned that I had no problem receiving my room after 3 PM, despite having a Gold Loyalty Card that normally qualifies me for early check-in. However, none of this was arranged. Second, on the day of departure, I needed room service for no more than two minutes. I called and then went down several times from 9:00 AM until I left the hotel around 10:20 AM, but I did not receive the service. This was my fifth or sixth stay in this hotel, and this incident upset me greatly, especially since I did not receive any apology

Super

Because of food kind

Quick and efficient desk check in. Tasty foot. I forgot to request additional pillows and once contacting the desk, my request was completed within 2 hours. Due to high amount of guests our dinner was moved to 19-20:30, when we came to the restaurant at 20:00 we were requested to sit on particular table because the others are ready for breakfast, which I don't like but understand and the stuff already started to pack the dinner at 20:10. I worked in the gastro industry and I understand them, but as a guest I felt little bit overwhelmed with all eyes on me. We didn't realized that "zrkadlisko" procedure cud be mixed ( man and woman together) we always had it separate. I didn't like it this way and I would like to be informed beforehand. I felt uncomfortable.

A good vacation for a reasonable price. Using the pool was difficult due to the large number of people. The parking issue requires a more rational approach.

My stay in your spa hotel was good as always

The room cleans not good

I been coming to Esplanade for the past 23-25 years. I am now a Gold member but with all sadness in my heart I can’t afford to return. The staff overall excellent. No complaints whatsoever but my bill was out of control. I really appreciate very much all the individuals who make me feel better in attending to all my needs. If next year you have a promotion when I can afford to come back please don’t hesitate to let me know. Many thanks, A. B. (. B. C.

Excellent treatment.

Everything was excellent, and we came back after all the handling are reborn. Thank you, we will come back Eveline W. and Kristina from The Netherlands

I am a visiting you for 18 years and have one the bronze card.... When I shall get the silver ?

Two elevators for six floors, one of which is out of order? The cocktail selection at the bar is poor. Compared to a year ago, I found the restaurant's offerings somewhat limited.

spokojnost ,cistota.... program .

super

good, by cancellation of single rooms and surcharges for double rooms are crazy

Super relax.