Dear Eva, Thank you for your kind feedback. We are thrilled to hear that your stay met your expectations. It is our pleasure to provide a memorable experience for all our guests. Should you visit us again, we hope to exceed your expectations even further. Best regards, Péter Mácsai General Manager

Dear Miroslav, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our facilities, excellent breakfast, and the spa area. Our team takes great pride in providing attentive service, and it is wonderful to know that you were very satisfied with your visit. We look forward to welcoming you back in the future. Best regards, Péter Mácsai General Manager

Dear Daniela, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We've forwarded your question regarding points to our sales department. We hope to see you again very soon. Sincerely, Péter Mácsai General Manager

Dear Guest, Thank you for your feedback, and we apologize for the inconvenience regarding the refrigerator in your room. Even though a quick repair was attempted, we regret that it didn’t fully resolve the issue. We will address this with our maintenance team to ensure the refrigerator is in perfect working order. We appreciate your understanding and hope to provide a more seamless experience on your next visit. Sincerely, Péter Mácsai General Manager

Dear Eva, Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed your stay with us and that our quiet, nature-surrounded location on Margaret island, as well as the spa area helped make your experience even more special. We’re also thrilled to know that you found your accommodation nice, the food great, and our staff friendly and helpful. It’s always our goal to provide an exceptional experience, and we’re happy to hear that we met your expectations. We look forward to welcoming you back for another wonderful stay! Sincerely, Péter Mácsai General Manager

Dear Guest, Thank you for your feedback! We're glad to hear that our accommodation met your expectations. We appreciate your suggestions regarding the meal menu and will definitely consider enhancing the options or better promoting the half-board upgrade. We also apologize for the inconvenience caused by the private event in the restaurant and will work to ensure that it doesn’t affect our guests' dining experience in the future. Your input helps us improve, and we hope to welcome you back soon! Sincerely, Péter Mácsai General Manager