Dear guests, thank you very much for your stay at Hotel Centralni Lazne / Maria Spa, and thanks a lot for the evaluation of our services, which was passed on to the hotel management. We are very pleased, that you have chosen our hotel, and that you were satisfied with your accommodation and with your spa treatments. At the same time, we sincerely regret, that our dining services did not meet your expectations - please accept our apologies. According to ENSANA 4 stars spa hotels standards, with regard to our international clientele and various dietary requirements of our guests, a vegetarian selection is an integral part of our buffet: vegetarian appetizers, salads and main courses. And more: our F&B managers are ready to accommodate the guests' wishes, to provide alternative options according to their dietary preferences and needs, if informed about it in advance. It is very likely that the sign on the buffet was moved and the salad was incorrectly labeled, we are very sorry for this. Your feedback was passed on the Food & Beverage Manager too, for taking of appropriate corrective measures. Dear guests, we trust, that you will feel the positive effects of our unique spa treatments soon, and we hope you will return to us for them. We wish you good health, happiness, and much joy, and we look forward to welcoming you at hotel Centralni Lazne / Maria Spa, with a new restaurant Goethe again.:) With best regards Eva Voldrichova, Guest Relations, ENSANA Centralni Lazne Marianske Lazne

Dear guest, thank You very much for Your stay at hotel Centralni Lazne, and thanks a lot for the excellent evaluation of our services, which was passed on to the hotel management. We are very glad You discovered us, and we hope You truly enjoyed Your stay here. At the same time, we regret that we were unable to meet all Your expectations, particularly in food services - please accept our apologies for this, as so as for the Wi-Fi connection issues. Your evaluation is for us a very important feedback, and at the same time it is an important stimulus for our next work - THANKS. To the lobby bar - please allow me to explain You the offers there: between 02:00 p.m. and 4:00 p.m., gour guests can make use of bonus benefits (because the Goethe Restaurant is closed). Operating hours of our lobby bar is from 11:00 a.m. /12:00 until 10:00 p.m..There is also a beverage vending machine next to the lobby bar / 24/7.. To the adaptors: the hotel Centralni Lazne is one of the ENSANA spa hotel chain, and its range of services is determined by the chain's standards. But in Mariánské Lázně, there are several operators—such O2—they are offering various adaptors. By trolleybus 4 minutes.. Dear guest, we wish You good health, much happiness and joy, and we look forward to welcoming You at hotel Centralni Lazne soon again. Mariánské Lázně is beautiful all over the year; but gala opening of the high spa season -, the Chopin Festival, or New Year's Eve celebrations belongs to the most beautiful :) With best regards Eva Voldrichova, Guest Relations, ENSANA Centralni Lazne Marianske Lazne

Dobrý den, Vážený hoste, děkujeme Vám za Vaši návštěvu hotelu Centrální Lázně, a děkujeme také za krásné hodnocení našich služeb, které bylo předáno vedení hotelu. Jsme moc rádi, že jsme Vás mohli uvítat právě u nás, a doufáme, že jste si Váš pobyt opravdu užila. Maximální spokojenost hostů je naším cílem, Vaše hodnocení je pro nás výbornou zpětnou vazbou, a je i báječným odrazovým můstkem do další práce - DĚKUJEME. Přejeme Vám dobré zdraví, hodně štěstí a radostí, a doufáme, že Vás budeme moci v hotelu Centrální Lázně přivítat znovu - těšíme se na Vás!:) S mnoha srdečnými pozdravy Eva Voldřichová, Guest Relations, ENSANA Centrální Lázně Mariánské Lázně

Good afternoon, dear guest, thank You very much for Your stay at hotel Centralni Lazne, and thanks a lot for the nice evaluation of our services, which was passed on to the hotel management. We are very glad, that You have chosen our hotel, and that You really enjoyed Your stay here. Your evaluation is for us a very important feedback, and at the same time it is a wonderful stimulus for our next work - THANKS. Dear guest, we wish You good health, much happiness and joy, and we look forward to welcoming You at hotel Centralni Lazne soon again:) With best regards Eva Voldrichova, Guest Relations, ENSANA Centralni Lazne Marianske Lazne

Guten Tag, sehr geehrter Gast, wir bedanken uns ganz herzlich für Ihren Aufenthalt im Hotel Centralni Lazne. Besten Dank auch für die ausgezeichnete Bewertung unserer Dienstleistungen, die an unser Hotelmanagement weitergeleitet ist. Wir freuen uns sehr, dass Sie sich für unser Hotel entschieden haben, und dass Sie da wirklich zufrieden waren. 100%-ge Zufriedenheit der Gäste ist unser Ziel, Ihre Bewertung ist für uns ein tolles Feedback, und ein Super-Stimul für weitere Arbeit - DANKE. Sehr geehrter Gast, wir wünschen Ihnen gute Gesundheit, viel Glück und Freude, und hoffen Sie wieder im Hotel Centralni Lazne begrüßen zu dürfen - wir freuen uns auf Sie! :) Mit besten Grüßen Eva Voldrichova, Guest Relations, ENSANA Centralni Lazne Marianske Lazne

Dear guest, thank You for Your stay at Hotel Centralni Lazne, and thank You also for the wonderful evaluation of our services, which was passed on to the hotel management. We are very happy that You have chosen our hotel and that you really enjoyed Your stay with us. Your evaluation is an excellent feedback for us, and it is also a great stimulus for our further work - THANK YOU. Regarding language skills, we are sorry that we did not meet your expectations, please accept our apology for that.Our employees have the opportunity to use, and do use, various language courses. We believe that with the increasing number of English-speaking guests, we will really improve. Dear guest, we believe that You will feel the positive effects of our unique treatments in a short time, and we hope that You will return to us for them again. We wish You good health, good luck and joy, and we look forward to Your next stay at Hotel Centralni Lazne.:) With many warm regards Eva Voldrichova, Guest Relations, ENSANA