F&B Supervisor

The Role

We are looking for F&B Supervisor who would enjoy working across both luxury Historic Buxton Crescent Hotel and the quaint Old Hall Hotel. The F&B Supervisor shall exceed guests’ expectations by consistently providing a warm, professional, and efficient 5-star service in the Restaurants & Bars of both Hotels.

Overview of the role

• To ensure the correct preparation and service of all food & beverage items to a 5-star standard, and all team trained to deliver this consistently
• Responsible for 5-star service for all guests in the Restaurant, ensure preparation, team briefing and managing service throughout to exceed guest expectations.
• To serve guests and clients drinks and food in bars and to offer a table service in the lounge and bar
• To ensure that the bar, tables, chairs are kept clear and clean at all times.
• Be responsible for the ordering/requisition of stock on a daily basis where this is required at sufficient levels to ensure shelves are stocked
• To ensure all glasses washed and polished and stored correctly, before being offered to a guest
• To ensure that pre-dinner ‘nibbles’ are prepared and distributed throughout bar areas.
• To report any hazards or faulty equipment to the Maintenance and Operations Manager
• To ensure all the team are on shift on time and in correct uniform
• To organise the team on duty, allocating breaks and responsibilities.
• To ensure correct procedures are adhered to for requisitioning, transfers and any other administration work involved.

What we are looking for

• Extensive knowledge of Hospitality 5-star service standards
• Previous management experience within a Hospitality large food environment
• Ability to work as part of a team
• Reliable, Efficient, and pro-active
• Previous experience in a service role in delivering 5-star guest service  
• Confident and effective communicator who can converse at all levels
• High levels of personal presentation and grooming

What’s in it for you?

People enjoy working with us because:

• Our team members are welcoming and truly engaged at work
• There is clear communication & inclusiveness within our team community
• Passionate people culture’ underpins a professional friendly working environment
• We offer progression & great career development opportunities
• Health & wellbeing is a focus creating support for colleagues