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Highly engaged employees make the customer experience

CZECH REPUBLIC

I have been working with Ensana company since 2010. I started at hotel Butterfly as a waitress. After three years, I took over the F&B department as a F&B manager where I worked successfully until 2019, when the hotel was shut down due to Covid epidemic. 

During this period I had a chance to attend several courses and re-training programs. Later on I was transferred to hotel Centrální Lázně, where I was in charge of the F&B department for about two years.

Hana Klofandová
Resident Manager (13 years at the hotel)

I joined the company as a nurse in April 2006. In February 2011 I was promoted on the position of a station nurse in hotel Hvězda. in September 2016, I was transferred to hotel Centrální Lázně, where I have been working until now.  

During my career in Ensana, I have attended numerous courses, seminars and congresses where I have gained new experience and learnt about new methods, which I can put into practice. The company also allows me to improve in English.

Silvie Kosinová
Head Nurse (17 years in the hotel)

I have started to work with Ensana in 2012 as a junior chef. During all this period, the company has been offering a number of training courses and educational programs, which I have actively attended. Via courses aimed in cold cuisine, regional and international cuisine I have got to the career program for manager talents, which I completed in 2018. After gaining some experience, the real challenge came in June 2022, promotion to Executive Chef at hotel Centrální Lázně. 

Jaroslav Čerstvý
Executive Chef (11 years with Ensana)

I have been working with Ensana company since 2010. I started at hotel Butterfly as a waitress. After three years, I took over the F&B department as a F&B manager where I worked successfully until 2019, when the hotel was shut down due to Covid epidemic. 

During this period I had a chance to attend several courses and re-training programs. Later on I was transferred to hotel Centrální Lázně, where I was in charge of the F&B department for about two years.

Hana Klofandová
Resident Manager (13 years at the hotel)

I joined the company as a nurse in April 2006. In February 2011 I was promoted on the position of a station nurse in hotel Hvězda. in September 2016, I was transferred to hotel Centrální Lázně, where I have been working until now.  

During my career in Ensana, I have attended numerous courses, seminars and congresses where I have gained new experience and learnt about new methods, which I can put into practice. The company also allows me to improve in English.

Silvie Kosinová
Head Nurse (17 years in the hotel)

I have started to work with Ensana in 2012 as a junior chef. During all this period, the company has been offering a number of training courses and educational programs, which I have actively attended. Via courses aimed in cold cuisine, regional and international cuisine I have got to the career program for manager talents, which I completed in 2018. After gaining some experience, the real challenge came in June 2022, promotion to Executive Chef at hotel Centrální Lázně. 

Jaroslav Čerstvý
Executive Chef (11 years with Ensana)

I have been working with Ensana company since 2010. I started at hotel Butterfly as a waitress. After three years, I took over the F&B department as a F&B manager where I worked successfully until 2019, when the hotel was shut down due to Covid epidemic. 

During this period I had a chance to attend several courses and re-training programs. Later on I was transferred to hotel Centrální Lázně, where I was in charge of the F&B department for about two years.

Hana Klofandová
Resident Manager (13 years at the hotel)

I joined the company as a nurse in April 2006. In February 2011 I was promoted on the position of a station nurse in hotel Hvězda. in September 2016, I was transferred to hotel Centrální Lázně, where I have been working until now.  

During my career in Ensana, I have attended numerous courses, seminars and congresses where I have gained new experience and learnt about new methods, which I can put into practice. The company also allows me to improve in English.

Silvie Kosinová
Head Nurse (17 years in the hotel)

I have started to work with Ensana in 2012 as a junior chef. During all this period, the company has been offering a number of training courses and educational programs, which I have actively attended. Via courses aimed in cold cuisine, regional and international cuisine I have got to the career program for manager talents, which I completed in 2018. After gaining some experience, the real challenge came in June 2022, promotion to Executive Chef at hotel Centrální Lázně. 

Jaroslav Čerstvý
Executive Chef (11 years with Ensana)

HUNGARY

Viktória has been with the company for 9 years as an HR Generalist. Before this, she worked for 2 years for a temporary-employment agency. As a generalist, she is responsible for the selection of staff and supporting their integration among many other tasks. She is in charge of the daily HR cases of our hotels in Hévíz and Sárvár. In addition to her degree in economics, she is also a qualified accountant and a payroll and social security administrator. She is a real dog lover.

Toth Viktória
HR Generalist (2 years with Ensana)

Andrea joined the company in 2022. She started her career in the banking sector and then tried her hand at entrepreneurship. In 2010 she graduated in HR and in 2016 she started working as an HR person. She moved from the commercial sector to the hotel industry. Currently she is HR Generalist at Grand Margaret Island hotel. Andi loves arts and beautiful objects and she completed furniture and carpet appraiser course out of self-interest.

Nagy-Schlemayer Andrea
HR Generalist (1 year with Ensana)

Viktória has been with the company for 9 years as an HR Generalist. Before this, she worked for 2 years for a temporary-employment agency. As a generalist, she is responsible for the selection of staff and supporting their integration among many other tasks. She is in charge of the daily HR cases of our hotels in Hévíz and Sárvár. In addition to her degree in economics, she is also a qualified accountant and a payroll and social security administrator. She is a real dog lover.

Toth Viktória
HR Generalist (2 years with Ensana)

Andrea joined the company in 2022. She started her career in the banking sector and then tried her hand at entrepreneurship. In 2010 she graduated in HR and in 2016 she started working as an HR person. She moved from the commercial sector to the hotel industry. Currently she is HR Generalist at Grand Margaret Island hotel. Andi loves arts and beautiful objects and she completed furniture and carpet appraiser course out of self-interest.

Nagy-Schlemayer Andrea
HR Generalist (1 year with Ensana)

Viktória has been with the company for 9 years as an HR Generalist. Before this, she worked for 2 years for a temporary-employment agency. As a generalist, she is responsible for the selection of staff and supporting their integration among many other tasks. She is in charge of the daily HR cases of our hotels in Hévíz and Sárvár. In addition to her degree in economics, she is also a qualified accountant and a payroll and social security administrator. She is a real dog lover.

Toth Viktória
HR Generalist (2 years with Ensana)

Andrea joined the company in 2022. She started her career in the banking sector and then tried her hand at entrepreneurship. In 2010 she graduated in HR and in 2016 she started working as an HR person. She moved from the commercial sector to the hotel industry. Currently she is HR Generalist at Grand Margaret Island hotel. Andi loves arts and beautiful objects and she completed furniture and carpet appraiser course out of self-interest.

Nagy-Schlemayer Andrea
HR Generalist (1 year with Ensana)

ROMANIA

I started working in Hotel Sovata as a receptionist in 2006. After 5 years I was promoted to the reservations office, where I worked as a reservationist, then as an Event and Conference manager.

In 2015 I started to focus on E-commerce, and now I’m working as E-commerce and Revenue manager. I like my work because it’s challenging, I constantly learn new things and meet different situations. I am grateful to have learned so much in the last couple of years.

Márta Kacsó
E-commerce and Revenue manager (17 years with Ensana)

I have been employed since 2003, I started in reservation department, as reservationist. From 2005, I joined the HR department and from 2011, my field of activity expanded, with the responsibilities of the central secretariat, active participation in obtaining various official permits.

 It fills me with pride, that I can be an active employee of a constantly developing company that represents the real value and natural features of ,, SOVATA”.


Éva Biró
Secretary – HR Employer Rights (20 years with Ensana)

I started working in Hotel Sovata as a receptionist in 2006. After 5 years I was promoted to the reservations office, where I worked as a reservationist, then as an Event and Conference manager.

In 2015 I started to focus on E-commerce, and now I’m working as E-commerce and Revenue manager. I like my work because it’s challenging, I constantly learn new things and meet different situations. I am grateful to have learned so much in the last couple of years.

Márta Kacsó
E-commerce and Revenue manager (17 years with Ensana)

I have been employed since 2003, I started in reservation department, as reservationist. From 2005, I joined the HR department and from 2011, my field of activity expanded, with the responsibilities of the central secretariat, active participation in obtaining various official permits.

 It fills me with pride, that I can be an active employee of a constantly developing company that represents the real value and natural features of ,, SOVATA”.


Éva Biró
Secretary – HR Employer Rights (20 years with Ensana)

I started working in Hotel Sovata as a receptionist in 2006. After 5 years I was promoted to the reservations office, where I worked as a reservationist, then as an Event and Conference manager.

In 2015 I started to focus on E-commerce, and now I’m working as E-commerce and Revenue manager. I like my work because it’s challenging, I constantly learn new things and meet different situations. I am grateful to have learned so much in the last couple of years.

Márta Kacsó
E-commerce and Revenue manager (17 years with Ensana)

I have been employed since 2003, I started in reservation department, as reservationist. From 2005, I joined the HR department and from 2011, my field of activity expanded, with the responsibilities of the central secretariat, active participation in obtaining various official permits.

 It fills me with pride, that I can be an active employee of a constantly developing company that represents the real value and natural features of ,, SOVATA”.


Éva Biró
Secretary – HR Employer Rights (20 years with Ensana)

SLOVAKIA

I joined the company as a cook. I was looking for job stability and the possibility of career growth. The company met my expectations 100%. I have been working in Ensana for four years and recently I was promoted to the position of specialist cook.

Liubomyr Napadii
Specialist Cook (4 years at the hotel)

I welcomed the opportunity to work for an international company, which I joined as a masseuse. I'm improving my language skills every day, I met many famous people, and the company helps me in my education. It's definitely an opportunity for young people who are looking for stability, security and self-development!

Lucia Filipová
Masseuse (2 years at the hotel)

I joined the company as a cook. I was looking for job stability and the possibility of career growth. The company met my expectations 100%. I have been working in Ensana for four years and recently I was promoted to the position of specialist cook.

Liubomyr Napadii
Specialist Cook (4 years at the hotel)

I welcomed the opportunity to work for an international company, which I joined as a masseuse. I'm improving my language skills every day, I met many famous people, and the company helps me in my education. It's definitely an opportunity for young people who are looking for stability, security and self-development!

Lucia Filipová
Masseuse (2 years at the hotel)

I joined the company as a cook. I was looking for job stability and the possibility of career growth. The company met my expectations 100%. I have been working in Ensana for four years and recently I was promoted to the position of specialist cook.

Liubomyr Napadii
Specialist Cook (4 years at the hotel)

I welcomed the opportunity to work for an international company, which I joined as a masseuse. I'm improving my language skills every day, I met many famous people, and the company helps me in my education. It's definitely an opportunity for young people who are looking for stability, security and self-development!

Lucia Filipová
Masseuse (2 years at the hotel)

UNITED KINGDOM

I started working with Ensana in September 2021 as a receptionist and I am delighted to be a part of such a wonderful the team. Since then, I have been supported to progress further within the hospitality industry by providing monthly in-house Management training and I am currently completing a NVQ level 3 Supervisory course at the local college, organized by the Hotel to assist my knowledge and skills within the industry. Working with Ensana has given me the confidence I didn’t know I had,.

Hannah Tatton
Assistant Reception Manager (2 and half years with Ensana)

‘They say when you love where you work, you will never work a day in your life and I have to say I have loved every minute working here at The Crescent and Old Hall hotels. It’s an incredible experience to work here’ along with my wife, my father & mother-in-law, it’s has a special family 

Jordan Chapman
Linen Porter (2 years with Ensana)

I Have been here since the pre-opening of the hotel, I feel very privileged to be able to say I work in such a prestigious spa and hotel, to be able to work in beautiful surroundings and the opportunity to be able to deliver a unique spa experience to hotel residents and spa day guests is a pleasure. Originally from London with a wealth of excellent customer service experiences to be able to work in the hotel has given me a sense of achievement like no other job role has done before. 

Rachel Doyle
Spa Attendant (3 years with Ensana)

I started working with Ensana in September 2021 as a receptionist and I am delighted to be a part of such a wonderful the team. Since then, I have been supported to progress further within the hospitality industry by providing monthly in-house Management training and I am currently completing a NVQ level 3 Supervisory course at the local college, organized by the Hotel to assist my knowledge and skills within the industry. Working with Ensana has given me the confidence I didn’t know I had,.

Hannah Tatton
Assistant Reception Manager (2 and half years with Ensana)

‘They say when you love where you work, you will never work a day in your life and I have to say I have loved every minute working here at The Crescent and Old Hall hotels. It’s an incredible experience to work here’ along with my wife, my father & mother-in-law, it’s has a special family 

Jordan Chapman
Linen Porter (2 years with Ensana)

I Have been here since the pre-opening of the hotel, I feel very privileged to be able to say I work in such a prestigious spa and hotel, to be able to work in beautiful surroundings and the opportunity to be able to deliver a unique spa experience to hotel residents and spa day guests is a pleasure. Originally from London with a wealth of excellent customer service experiences to be able to work in the hotel has given me a sense of achievement like no other job role has done before. 

Rachel Doyle
Spa Attendant (3 years with Ensana)

I started working with Ensana in September 2021 as a receptionist and I am delighted to be a part of such a wonderful the team. Since then, I have been supported to progress further within the hospitality industry by providing monthly in-house Management training and I am currently completing a NVQ level 3 Supervisory course at the local college, organized by the Hotel to assist my knowledge and skills within the industry. Working with Ensana has given me the confidence I didn’t know I had,.

Hannah Tatton
Assistant Reception Manager (2 and half years with Ensana)

‘They say when you love where you work, you will never work a day in your life and I have to say I have loved every minute working here at The Crescent and Old Hall hotels. It’s an incredible experience to work here’ along with my wife, my father & mother-in-law, it’s has a special family 

Jordan Chapman
Linen Porter (2 years with Ensana)

I Have been here since the pre-opening of the hotel, I feel very privileged to be able to say I work in such a prestigious spa and hotel, to be able to work in beautiful surroundings and the opportunity to be able to deliver a unique spa experience to hotel residents and spa day guests is a pleasure. Originally from London with a wealth of excellent customer service experiences to be able to work in the hotel has given me a sense of achievement like no other job role has done before. 

Rachel Doyle
Spa Attendant (3 years with Ensana)

BULGARIA

Working at Ensana Aquahouse Hotel is anything else,but not boring.Every day brings us new challenges and opportunities to participate in new events.My work causes creativity,inspiring me to generate new ideas for others to explore.Speaking of inspiration Ensana Aquahouse is the exact place that teaches me the dynamics,gives me knowledge and skills with which we make us and our guests happy.Ensana Aquahouse makes me feel satisfied with my work,and I am proud to work with this team, in this exact place!

Leonora Georgieva
F and B supervisor (started in Aquahouse: 24.06.2023)

I started working at the Ensana Aquahouse Health Spa Hotel from its opening, and I have been part of this large family for almost two years now, which makes me exceptionally happy! I embraced my job as a significant challenge. I don't stop learning and growing, which is important to me. I began as a Guest Relations Agent and later transitioned to the hotel's SPA center as a receptionist. This is definitely my place. I love communication and taking care of our guests, ensuring they feel 100% satisfied. Offering them the best and latest for their health and beauty is our mission and calling. I look forward with enthusiasm to what lies ahead for us at Ensana Aquahouse Health Spa Hotel!

Anastasia Vaptsarova
SPA receptionist (started in Aquahouse: 9.05.2022)

My adventure at the Ensana Aquahouse Health Spa Hotel began in 2022, as an accountant. For me, this is not a "job", but part of a dream of mine. Starting my career in a company with a long history was the best start for me. I like my profession because there is an opportunity for constant development, which Ensana provides. I am grateful for the trust I receive in this responsible position.

Guyldzhan Mehmedova
Accountant (started in Aquahouse: 2 years ago)

I am excited to reflect on my rewarding journey at Aquahouse Hotel & Spa, where I joined as a member of the Event Department in 2022. These two years of experience  have significantly enhanced my organizational and communication skills, teaching me the importance of attention to detail and adaptability in the fast-paced environment. Now, as Aquahouse becomes part of the prestigious Ensana Hotels I am even more excited about the future possibilities within the esteemed Ensana Hotels brand.

Denis Yanakiev
Events agent (started in Aquahouse: 7.04.2022)

Working at Ensana Aquahouse Hotel is anything else,but not boring.Every day brings us new challenges and opportunities to participate in new events.My work causes creativity,inspiring me to generate new ideas for others to explore.Speaking of inspiration Ensana Aquahouse is the exact place that teaches me the dynamics,gives me knowledge and skills with which we make us and our guests happy.Ensana Aquahouse makes me feel satisfied with my work,and I am proud to work with this team, in this exact place!

Leonora Georgieva
F and B supervisor (started in Aquahouse: 24.06.2023)

I started working at the Ensana Aquahouse Health Spa Hotel from its opening, and I have been part of this large family for almost two years now, which makes me exceptionally happy! I embraced my job as a significant challenge. I don't stop learning and growing, which is important to me. I began as a Guest Relations Agent and later transitioned to the hotel's SPA center as a receptionist. This is definitely my place. I love communication and taking care of our guests, ensuring they feel 100% satisfied. Offering them the best and latest for their health and beauty is our mission and calling. I look forward with enthusiasm to what lies ahead for us at Ensana Aquahouse Health Spa Hotel!

Anastasia Vaptsarova
SPA receptionist (started in Aquahouse: 9.05.2022)

My adventure at the Ensana Aquahouse Health Spa Hotel began in 2022, as an accountant. For me, this is not a "job", but part of a dream of mine. Starting my career in a company with a long history was the best start for me. I like my profession because there is an opportunity for constant development, which Ensana provides. I am grateful for the trust I receive in this responsible position.

Guyldzhan Mehmedova
Accountant (started in Aquahouse: 2 years ago)

I am excited to reflect on my rewarding journey at Aquahouse Hotel & Spa, where I joined as a member of the Event Department in 2022. These two years of experience  have significantly enhanced my organizational and communication skills, teaching me the importance of attention to detail and adaptability in the fast-paced environment. Now, as Aquahouse becomes part of the prestigious Ensana Hotels I am even more excited about the future possibilities within the esteemed Ensana Hotels brand.

Denis Yanakiev
Events agent (started in Aquahouse: 7.04.2022)

Working at Ensana Aquahouse Hotel is anything else,but not boring.Every day brings us new challenges and opportunities to participate in new events.My work causes creativity,inspiring me to generate new ideas for others to explore.Speaking of inspiration Ensana Aquahouse is the exact place that teaches me the dynamics,gives me knowledge and skills with which we make us and our guests happy.Ensana Aquahouse makes me feel satisfied with my work,and I am proud to work with this team, in this exact place!

Leonora Georgieva
F and B supervisor (started in Aquahouse: 24.06.2023)

I started working at the Ensana Aquahouse Health Spa Hotel from its opening, and I have been part of this large family for almost two years now, which makes me exceptionally happy! I embraced my job as a significant challenge. I don't stop learning and growing, which is important to me. I began as a Guest Relations Agent and later transitioned to the hotel's SPA center as a receptionist. This is definitely my place. I love communication and taking care of our guests, ensuring they feel 100% satisfied. Offering them the best and latest for their health and beauty is our mission and calling. I look forward with enthusiasm to what lies ahead for us at Ensana Aquahouse Health Spa Hotel!

Anastasia Vaptsarova
SPA receptionist (started in Aquahouse: 9.05.2022)

My adventure at the Ensana Aquahouse Health Spa Hotel began in 2022, as an accountant. For me, this is not a "job", but part of a dream of mine. Starting my career in a company with a long history was the best start for me. I like my profession because there is an opportunity for constant development, which Ensana provides. I am grateful for the trust I receive in this responsible position.

Guyldzhan Mehmedova
Accountant (started in Aquahouse: 2 years ago)

I am excited to reflect on my rewarding journey at Aquahouse Hotel & Spa, where I joined as a member of the Event Department in 2022. These two years of experience  have significantly enhanced my organizational and communication skills, teaching me the importance of attention to detail and adaptability in the fast-paced environment. Now, as Aquahouse becomes part of the prestigious Ensana Hotels I am even more excited about the future possibilities within the esteemed Ensana Hotels brand.

Denis Yanakiev
Events agent (started in Aquahouse: 7.04.2022)
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