F & B Restaurant Manager

The Role

We are looking for Restaurant Manager who would enjoy working across both luxury Historic Buxton Crescent Hotel and the quaint Old Hall Hotel. The Restaurant Manager shall exceed guests’ expectations by consistently providing a warm, professional, and efficient 5-star service in the Restaurants & Bars of both Hotels.

Overview of the role

• Responsible for 5-star service for all guests in the Restaurants, ensuring preparation, team briefing and managing service throughout to exceed guest expectations.
• To support the team serving guests and clients drinks and food in the Restaurants, and bars to offer a table service where needed
• To deal with all guest comments or complaints, and revisit training and process to improve ongoing standards.
• To ensure that the Restaurant standards are excellent for guests and consistent at all times.
• To ensure all the team are on shift on time and in correct uniform
• To organise the team on duty, allocating breaks and responsibilities.
• Be responsible for the ordering/requisition of stock on a daily basis where this is required at sufficient levels to ensure shelves are stocked

What we are looking for

Extensive knowledge of Hospitality 5-star service standards

Previous management experience within a Hospitality large food environment

Ability to work as part of a team

Reliable, Efficient, and pro-active

Previous experience in a service role in delivering 5-star guest service  

Confident and effective communicator who can converse at all levels

High levels of personal presentation and grooming

What’s in it for you?

People enjoy working with us because:

• Our team members are welcoming and truly engaged at work
• There is clear communication & inclusiveness within our team community
• Passionate people culture’ underpins a professional friendly working environment
• We offer progression & great career development opportunities
• Health & wellbeing is a focus creating support for colleagues