What our guests say
Latest reviews
Date:06. 10. 2026
Am a frequent guest at Ensana thermal, but this time I chose the Grand to try and I regret not knowing the hotel before. I will definitely always choose the Grand every time I travel to Budapest.
I like the atmosphere of the hotel that was kept and the tranquility when staying at the hotel. Room was spacious and clean
Staff were always helpful and attentive.
In my second stay, the room was fabulous, but a piece of the furniture which is next to the TV in front of the mirror was broken. Also the bidet in the bathroom was too low.
Other than that everything was outstanding.
The answer to this review from the day 07. 10. 2026
Dear Guest,
Thank you very much for your wonderful feedback and for choosing the Ensana Grand Hotel after your previous stays at Ensana Thermal. We are especially pleased to hear that you appreciated its unique atmosphere, peaceful surroundings and the character of the historic building.
It is also great to know that you were satisfied with your room and found our colleagues helpful and attentive. We will certainly share your kind words with the front desk team, and we will do our best to identify the colleague you mentioned.
Thank you as well for pointing out the small maintenance issue in your room. We are sorry for the inconvenience and will forward your comments to the relevant department.
We are delighted by your 10/10 recommendation and very much look forward to welcoming you back to the Grand on your future visits to Budapest.
Best regards,
Péter Mácsai
General Manager
Date:05. 10. 2026
Beautiful hotel in a green, lovely and central area. Very nice swimming pool and wellness center. Good breakfast, kind staff and clean rooms. Thank you for a wonderful experience.
The answer to this review from the day 05. 10. 2026
Dear Nora,
Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our beautiful surroundings, spa area, tasty breakfast, and the service provided by our staff. Your satisfaction is our priority and we hope to see you again soon.
Best regards,
Péter Mácsai
General Manager
Date:05. 10. 2026
I had very nice weekend in Ensana. Friendly staff, free accessible spa area, parking in front of the hotel and hotel architcture and location in beautifull park made me and my wife happy timer😊
The answer to this review from the day 06. 10. 2026
Dear Krzysztof,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you and your wife enjoyed our kind team, nice spa area, and lovely location on Margaret Island. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional service. We hope to see you again soon.
Best regards,
Péter Mácsai
General Manager
Date:05. 10. 2026
It was a lovely stay. Unfortunally the tunnel underground from the hotel to the spa was closed, hope it will reopen soon. The room had a really beautiful balcony with the view on the Park And it was really beautiful to sit out in the morning there.
The answer to this review from the day 06. 10. 2026
Dear Guest,
Thank you very much for your kind feedback. We are delighted that you had such a pleasant stay and that you especially enjoyed your room and the beautiful park view from the balcony.
We are also pleased to let you know that the internal corridor connecting our hotel with the spa has since reopened and is now fully operational. We hope this will make a future stay with us even more convenient.
We would be very happy to welcome you back to Margaret Island again.
Warm regards,
Péter Mácsai
General Manager
Date:04. 10. 2026
Very friendly staff and wonderful breakfasts. We enjoyed our stay immensely.
The answer to this review from the day 05. 10. 2026
Dear Sandra,
Thank you for your kind words regarding our kind staff and tasty breakfast offerings. It is delightful to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
Best regards,
Péter Mácsai
General Manager
Date:04. 10. 2026
Very beautifull hotel and all of people!
The answer to this review from the day 05. 10. 2026
Dear Aleksandra,
Thank you for your kind words about our hotel and staff. We are delighted to hear that you had a positive experience during your stay. Your feedback encourages us to continue providing exceptional service. We hope to see you again soon.
Best regards,
Péter Mácsai
General Manager
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