Dear Guest, Thank you for your kind words regarding your recent stay at Ensana Grand Margaret Island. We are thrilled to hear that you found our hotel and service to be wonderful and that your experience met your expectations. Our team strives to provide exceptional hospitality, and it is gratifying to know that we succeeded during your visit. We hope to see you again soon. Sincerely, Péter Mácsai General Manager

Dear Alena, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found your stay to be nice. Our team strives to provide excellent service and create memorable moments for our guests. We look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Péter Mácsai General Manager

Dear Guest, Thank you for your kind feedback regarding your recent stay with us. It brings us great pleasure to know that you found our hotel to be clean and comfortable, and that you enjoyed the quality of our food. We appreciate your comment about the temperature of the dishes, as we continuously strive to enhance our culinary offerings. Your insights are valuable to us as we aim for excellence in every aspect of our service. We hope to see you again soon. Sincerely, Péter Mácsai General Manager

Dear Rhiannon, Thank you for taking the time to share your experiences regarding your recent stay at Ensana Grand Margaret Island. We are delighted to learn that you thoroughly enjoyed your visit and found our staff to be kind and helpful. Your compliments are greatly appreciated, as we strive to provide an exceptional experience for all our guests. It is wonderful to hear that you took full advantage of our spa facilities and that they contributed positively to your stay. We pride ourselves on offering a serene and rejuvenating environment, and it is gratifying to know that you found it to be a lovely addition to your visit. We also appreciate your feedback regarding the breakfast service. Your comments will be shared with our culinary team to ensure that we maintain the high standards that our guests expect and deserve. We look forward to welcoming you back to Ensana Grand Margaret Island on your next visit to Budapest. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you very much for taking the time to share your feedback and for choosing to stay with us again. We are delighted to hear that you enjoyed the peaceful atmosphere of the hotel, the comfortable accommodation, and the friendly interactions with our front desk and restaurant teams. It is wonderful to know that your overall stay was pleasant. At the same time, we sincerely apologise for the inconvenience you experienced regarding the spa services. Your comfort and well-being are very important to us, and we will review this situation internally to ensure a more empathetic and solution-oriented approach in the future. We truly appreciate your loyalty as a regular Ensana guest and value your high recommendation score. We hope to welcome you back soon and provide you with an even better experience on your next visit. Sincerely, Péter Mácsai General Manager

Dear Guest, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that everything met your expectations. It is our commitment to provide an exceptional experience for our guests, and your satisfaction is our greatest reward. We hope to welcome you again soon. Kind regards, Péter Mácsai General Manager