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5 / 5
Author:Marina
Date:09. 07. 2025
Everything’s perfect . As always .
The answer to this review from the day 09. 07. 2025
Dear Marina, Thank you for your kind words and for your continued patronage. We are delighted to hear that your experience with us was perfect, as we strive to maintain the highest standards for our guests. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future. Best regards, Péter Mácsai General Manager
4 / 5
Author:Gabor B.
Date:08. 07. 2025
One day the cleaning was missing.
The answer to this review from the day 09. 07. 2025
Dear Gabor, Thank you for your positive feedback regarding your stay at Ensana Grand Margaret Island. We sincerely apologize for the oversight in cleaning during your visit. Our team strives to maintain the highest standards of service, and your comments will be taken into account for future improvements. We appreciate your understanding and hope to welcome you back for an even better experience. Best regards, Péter Mácsai General Manager
4 / 5
Author:Piotr
Date:07. 07. 2025
Overall stay was good, however there was misfunctional water switch in the bath, and there were midges on the windowsill. Big surprise for us was the thermal pools and steam rooms.
The answer to this review from the day 09. 07. 2025
Dear Piotr, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our spa area. We strive to provide a comfortable environment for our guests, and your insights are invaluable in helping us achieve that. We hope to see you again soon. Sincerely, Péter Mácsai General Manager
5 / 5
Author:Humberto P.
Date:07. 07. 2025
Kindness and beauty
The answer to this review from the day 09. 07. 2025
Dear Humberto, Thank you for your kind words regarding your recent stay at Ensana Grand Margaret Island. We are delighted to hear that you appreciated the kindness of our staff and our lovely location. It is our goal to provide a memorable experience for all our guests, and your feedback serves as a wonderful encouragement for our team. We hope to see you again soon. Best regards, Péter Mácsai General Manager
5 / 5
Author:Lucia L.
Date:06. 07. 2025
Very Pleasant Stay on Margaret Island! We stayed at Ensana Grand Hotel for three days and had a great experience. The reception staff were very friendly and helpful. The breakfast was generous and tasty, and we especially loved the flowing honey straight from the honeycomb, a lovely detail! The spa area was clean and peaceful, and we really appreciated being allowed to use the pools even after check-out, before heading to the airport. We’d love to come back!
The answer to this review from the day 07. 07. 2025
Dear Lucia, Thank you for your kind words regarding your recent stay at Ensana Grand Margaret Island. We are delighted to hear that you enjoyed the hospitality of our reception staff, the rich breakfast, and the serene atmosphere of our spa area. It is wonderful to know that you appreciated the opportunity to enjoy our pools even after your check-out. Your feedback is highly valued, and we look forward to welcoming you back for another memorable experience. Best regards, Péter Mácsai General Manager
3 / 5
Author:Aaron
Date:05. 07. 2025
Hotel was nice as were the amenities and food however it sometimes took quite a bit of time to get served in some parts. Staff seemed to not be doing anything but at the same time were not looking out to see if anyone needed serving. A massive negative was room service entering our room unannounced while we were sleeping. This was very disturbing. For this reason I would not stay here again in a place that doesn’t value your privacy.
The answer to this review from the day 07. 07. 2025
Dear Aaron, Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you enjoyed our amenities and dining options. However, we sincerely apologize for the delays in service and the unexpected house keeping entry, which do not reflect our standards of guest care and privacy. Please be assured that your comments have been noted for our ongoing staff training and operational improvements. We value your input, as it is essential for enhancing our services. We hope to welcome you back again. Best regards, Péter Mácsai General Manager
5 / 5
Author:Tamas
Date:04. 07. 2025
As a regular guest I'm overnighting here often and it's always a nice experience!
The answer to this review from the day 07. 07. 2025
Dear Tamas, Thank you for your kind words and for being a loyal guest. We are delighted to hear that you consistently enjoy your stays with us. Your feedback motivates us to maintain our high standards of service. We hope to see you again soon. Best regards, Péter Mácsai General Manager
4 / 5
Author:Jocke A.
Date:03. 07. 2025
Room and breakfast very good. The island itself is magnificent. Good communication with bus services. Not that satisfied with restaurant/bar. Pool area to small and incapsuled, not great. Love to visit again!
The answer to this review from the day 07. 07. 2025
Dear Jocke, Thank you for your kind words regarding your room, breakfast and the beauty of the island. We appreciate your feedback about the restaurant and pool area, which will be taken into consideration for future improvements. We look forward to welcoming you back! Péter Mácsai General Manager
5 / 5
Author:Istvan P.
Date:03. 07. 2025
Excellent Stay – Highly Recommended! I had a fantastic experience at Ensana Grand Margaret Island. From the moment I arrived, the staff made me feel incredibly welcome. Check-in was smooth and quick, and I was pleasantly surprised by the cleanliness and comfort of the room. The bed was cozy, the bathroom spotless, and all amenities were in perfect working order. One of the highlights was the breakfast buffet. The spa truly exceeded my expectations and added to the overall enjoyment of my stay. The location is also ideal – close to city center, making it easy to explore the area. Every staff member I interacted with was friendly, professional, and eager to help. I highly recommend Ensana Grand Margaret Island to anyone looking for a comfortable, clean, and welcoming place to stay. I’ll definitely be back!
The answer to this review from the day 07. 07. 2025
Dear Istvan, Thank you for taking the time to share your wonderful experience at Ensana Grand Margaret Island. We are delighted to hear that you felt welcomed from the moment you arrived. It is gratifying to know that you found your room to be clean and comfortable, and we appreciate your kind words regarding our breakfast buffet and spa facilities. Your compliments about our staff's professionalism and eagerness to assist are truly appreciated, as it reflects our commitment to providing exceptional service. We are also pleased that our location met your needs for exploring the city. Thank you once again for your high recommendation. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Péter Mácsai General Manager
4 / 5
Author:František N.
Date:30. 06. 2025
Beautiful hotel, I prefer this style . I feel "dead" after coming back from the evening program, for example, a closed bar in the beautiful lobby, I think it would liven up the atmosphere.
The answer to this review from the day 02. 07. 2025
Dear Frantisek, Thank you very much for your kind feedback! We’re delighted to hear that you appreciated the classic, elegant style of our hotel – it truly is one of our most cherished features. We also understand and value your comment regarding the lobby bar. Indeed, enjoying a drink in a cozy atmosphere can be the perfect way to end an evening. Based on our experience over the past years, we’ve noticed that during the summer season, our guests tend to prefer dining and relaxing on the terrace of our Brasserie. Therefore, we alternate the opening of our indoor bar and the beer garden seasonally, to better match our guests’ preferences. We hope to have the pleasure of welcoming you back in the near future. Until then, we wish you all the very best! Sincerely, Péter Mácsai General Manager
5 / 5
Author:Attila
Date:29. 06. 2025
Double room: decent size, very comfortable bed. Air conditioning great. Breakfast: loads to choose from. Spa: nice and clean, plenty of space, easy access. Island: beautiful, nice walk in the morning and at night. Safe and plenty shades n the morning and afternoon and street light at night. Also some nice bars about 20 min walk towards the Margit Bridge entrance (Hotel located close to Àrpàd bridge.) Nice bar for drink and food right next to the hotel as well. One little idea for the hotel: would have been nice to have some moisturiser in the bathroom (nice to have some after the spa ) However we had a very good time and the Hotel was more than comfortable. We recommend 100%. Thanks
The answer to this review from the day 30. 06. 2025
Dear Attila, Thank you kindly for your thoughtful and encouraging review! We’re pleased to hear that you found your room spacious and the bed very cozy. It’s great to know that you enjoyed the extensive breakfast selection. We’re glad the spa area met your expectations with its cleanliness and ample space, and that the serene island surroundings added to your experience.Your suggestion about providing moisturizers in the bathroom is much appreciated, and we will definitely consider this to improve guest comfort. It’s wonderful to learn that your stay was highly comfortable and enjoyable. We sincerely thank you for recommending our hotel and look forward to welcoming you back for another memorable visit! Sincerely, Péter Mácsai General Manager
5 / 5
Author:Sandra B.
Date:25. 06. 2025
Super comfortable rooms, very very clean, and The Most Exquisite Breakfast
The answer to this review from the day 25. 06. 2025
Dear Sandra, Thank you so much for your kind words! We're delighted to hear that you found our rooms exceptionally comfortable and appreciated the high standard of cleanliness. It's also wonderful to know that our breakfast made such a great impression — we always strive to offer a rich and satisfying start to the day. We hope to welcome you back again soon for another excellent stay! Sincerely, Péter Mácsai General Manager
3 / 5
Author:Lisa O.
Date:18. 06. 2025
Good breakfast buffet. Very noisy from parties to the degree we couldn't sleep until 2 am. If guests are not involved in the parties, it would seem like good customer service to place them in rooms as far away as possible.
The answer to this review from the day 20. 06. 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Péter Mácsai General Manager
5 / 5
Author:Matthew R.
Date:18. 06. 2025
Everyone we met during our week-long stay has been wonderful. We cannot wait to come back again! Budapest is spectacular and so is Ensana Grand Margaret Island!! Thank you very much for making our stay so memorable. Matthew R., Florida, USA
The answer to this review from the day 20. 06. 2025
Dear Matthew, Thank you so much for your heartwarming feedback! We are truly delighted that you had such a memorable stay with us and that both Budapest and Ensana Grand Margaret Island made a lasting impression on you. It was our pleasure to have you as our guest and we are thrilled that you felt so well cared for by our team throughout your visit. We sincerely hope to welcome you back very soon for another unforgettable experience on the beautiful Margaret Island. Sincerely, Péter Mácsai General Manager
5 / 5
Author:Anastasia
Date:17. 06. 2025
The experience was amazing. From the beginning to the end. Easy navigation to book, options regarding rooms clear. Warm welcome by professional staff who were knowledgeable. The room was clean, airy and big. The spa centre also very welcoming, clean and many choices. Breakfast in a nice big room with lots of varieties regarding food.
The answer to this review from the day 18. 06. 2025
Dear Anastasia, Thank you very much for your kind words and detailed feedback. We are delighted to hear that you enjoyed your entire stay with us—from the easy booking process to the warm welcome, spacious room, and our spa facilities. It is wonderful to know that our breakfast offerings and the location on the island also contributed positively to your experience. We truly appreciate your compliments regarding our staff and the overall atmosphere. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay in the near future. Sincerely, Péter Mácsai General Manager

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