Dear Neimat, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our great service, beautiful location, and the amenities we offer, including our spa and natural surroundings. Your recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable experience. Best regards, Péter Mácsai General Manager

Dear Guest, Thank you for your kind feedback regarding your recent stay at Ensana Grand Margaret Island. We are pleased to hear that you found our hotel to be well-maintained and our staff helpful. Our location indeed offers a serene atmosphere, though we understand that access can sometimes be less than convenient. WE hope to see you again soon. Best regards, Péter Mácsai General Manager

Dear A., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our culinary offerings. We also appreciate your comments about the robe size; we strive to provide a comfortable experience for all our guests. Your feedback is invaluable as we aim to enhance our services continually. We hope to see you again soon. Best regards, Péter Mácsai General Manager

Dear Giuseppe, Thank you very much for your wonderful feedback. We are delighted to hear that your stay was pleasant and comfortable in every way, and it truly means a lot to us that you highlighted the kindness, courtesy, and professionalism of our entire team. We also appreciate your helpful remarks. Your suggestions are being forwarded to our teams. These insights are valuable for us, and we thank you for sharing them — especially since you described them as minor details. We are very happy to know that you plan to return, and we look forward to welcoming you back for another excellent stay. Best regards, Péter Mácsai General Manager

Dear Luca, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated the service provided by our colleagues. Our team strives to create memorable experiences for our guests, and it is gratifying to know that Bernadette made a positive impact during your visit. We hope to welcome you back in the future for another exceptional experience. Best regards, Péter Mácsai General Manager

Dear Michelle, Thank you very much for sharing your detailed feedback with us. We are glad to hear that you enjoyed your stay overall, especially the warm welcome from our reception team, the excellent food in our bistro, and the relaxing spa facilities. At the same time, we sincerely apologize for the challenges you experienced at breakfast. Your comments regarding the limited vegan options and food labeling are extremely important. We are truly sorry for any stress it caused. Please rest assured that we are already addressing this with our restaurant team. We hope that, despite these inconveniences, you will consider giving us another opportunity to provide you with a fully satisfying experience in the future. Sincerely, Péter Mácsai General Manager