I feel very comfortable at your hotel for my visits to Hungary. I love the old world feeling, the high ceilings, healing waters, and quiet park like atmosphere. The hotel brings back the classic Budapest grand European capital gentle graciousness. I would recommend your management put any hotel information, greetings at breakfast etc as Hungarian first, then the other languages. In other international hotels l travel to, it is always the case that the host country language is spoken first.
I think this would help with more respectful behaviour from the guests from other countries who it appeared, at least while l was there, to make no attempt to speak even a few words of Hungarian. And seemed to look askance at a guest ( and staff) who did speak Hungarian.
In addition, l would recommend no cel phones permitted in the spa. I was in the rock salt cave, and one guests cel phone was going off every few minutes. It was very difficult to relax under these circumstances.
The answer to this review from the day 13. 11. 2025
Dear Mary,
Thank you for taking the time to share your thoughts regarding your recent stay at Ensana Grand Margaret Island. We are delighted to learn that you felt comfortable and appreciated the classic ambiance of our hotel, along with the serene park-like surroundings and our renowned healing waters.
We appreciate your suggestions and it will be taken into consideration as we continually seek to enhance the experience for all our guests.
Once again, thank you for your valuable insights and recommendations. We look forward to welcoming you back to Ensana Grand Margaret Island on your next visit to Hungary.
Sincerely,
Péter Mácsai
General Manager